Does Service Coordination pay their employees well?

According to anonymously submitted Glassdoor reviews, Service Coordination employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Service Coordination. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Service Coordination?

70% of Service Coordination employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Service Coordination 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Service Coordination?

Service Coordinator (40) , Supports Planner (15) , Support Planner (8) , Case Manager (6) , Coordinator of Community Services (3) , Vice President (3) , Ccs (2) , Supervising Service Coordinator (2) , Supervisor (2)

What are the pros of working at Service Coordination according to real employee reviews?

"The pay is great and the job is flexible." ((in 14 reviews)); "Great benefits and pay." ((in 11 reviews)); "It’s rewarding, you get to work from home, and the schedule is flexible." ((in 9 reviews)); "very flexible and great teams" ((in 5 reviews)); "Learn new things and it's a lot at first, but it's manageable and coworkers and supervisors are always willing to help." ((in 5 reviews))

What are the cons of working at Service Coordination according to real employee reviews?

"Management and administration do not understand the job and do not provide the support needed to complete the job." ((in 5 reviews)); "Unrealistic expectations, upper management seems disconnected from CCS experience or doesn’t really care about employee concerns versus corporate profit" ((in 4 reviews)); "My caseload changed DAILY during my first month which was difficult as a new case manager." ((in 3 reviews))

What are the top reviewed Service Coordination locations?

Baltimore , Frederick , Owings Mills , Catonsville , Columbia , Pikesville , Hagerstown , Chevy Chase , Rockville , Washington , Perry Hall , Sykesville , Leonardtown , Germantown , Kissimmee , Green Haven

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Service Coordination

Service Coordination reviews

3.6

70% would recommend to a friend

(130 total reviews)

John Dumas

79% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Service Coordination has an employee rating of 3.6 out of 5 stars, based on 130 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Coordination employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

130 reviews

4.0

Dec 23, 2025

Support Planner

Support planner

Recommend

CEO approval

Business Outlook

Pros

Supportive supervisors. You wont be bored. Decent pay and benefits. Rewarding work.

Cons

The billing and some other expectations can feel burdening at times.

4.0

Dec 14, 2025

Could be better could be worse

Case manager

Recommend

CEO approval

Business Outlook

Pros

Regular pay increases Work from home Meaningful Work

Cons

If you choose to work hard you just clean up cases for the incompetent. Upper Management continues to change the role’s responsibilities. No upward mobility unless you got a specific degree.

3.0

Dec 1, 2025

Good organization as a whole

Service coordinator

Recommend

CEO approval

Business Outlook

Pros

The job is flexible and room for growth

Cons

Training doesn’t scratch the surface of what the actual role entails.

Viewing 10 - 12 of 130 Reviews

Jobs at Service Coordination

Case Manager (Supports Planner)

Case Manager (Supports Planner)

Case Manager (Supports Planner)

Case Manager (Supports Planner)

Case Manager (Service Coordinator)

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Service Coordination

Service Coordination reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Support Planner

Could be better could be worse

Good organization as a whole

Jobs at Service Coordination

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