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      Service Express

      Engaged Employer

      Service Express reviews

      3.4

      57% would recommend to a friend

      (437 total reviews)
      avatar

      Ron Alvesteffer

      67% approve of CEO

      26% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.4

      Culture & values

      3.2

      Compensation and benefits

      3.1

      Diversity & inclusion

      3.1

      Career opportunities

      3.0

      Senior management

      Service Express has an employee rating of 3.4 out of 5 stars, based on 437 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      437 reviews
      1.0
      Dec 11, 2022

      It's not the company it was

      Systems engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great bunch of lads to work with

      Cons

      Not sure where to start. Since being bought out by Service Express anyone who knew what was going on has been let go. The management has totally changed in such a short time. Used to have an open door style management and now everything is "my way or the highway". The ebitda is the only thing that now matters. Customer service is bottom of the list.

      1.0
      Dec 8, 2022

      Employee of 22yrs

      Experienced employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Old Bluechip staff were Family, amazing place to work, great culture, great feeling going to work, good pay, benefits, great managers(some of thee best) Brian built something that will never be replicated ever again in the IT business. It wasn't just work the relationship between Bluechip and Customer was again family, they trusted us more than some of there own employee's with the IT Kit

      Cons

      Since Service Express Aquired Bluechip, all they care about is making the quota by 2025, they have no problem getting rid of people who built the company up that they aquired, poor managers who don't know IT, or the role they are in, changing something that has worked for 35+yrs thinking they know better, ask anyone who has left will say the same thing.

      3.0
      Dec 6, 2022

      Careful what team you work for

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance, benefits, vision goals are prioritized, typically the people you work with truly care about you and your well-being

      Cons

      For the sales teams, working for the wrong sales leader can really ruin it for you. Several former successful SAE's promoted to RSM roles in the past 3-5 years and became absolute drill sergeants. They will expect you to ramp up in little to no time, regardless of your performance/track record on previous teams. What territory you sell to unfortunately makes a big difference on how soon you will start closing deals.

      Viewing 235 - 237 of 437 Reviews
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      ReviewsService Express reviews

      Glassdoor has 451 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.