Service Express reviews

3.4

57% would recommend to a friend

(437 total reviews)
avatar

Ron Alvesteffer

67% approve of CEO

26% positive business outlook

Service Express has an employee rating of 3.4 out of 5 stars, based on 437 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

437 reviews
2.0
Oct 26, 2022
Recommend
CEO approval
Business Outlook

Pros

People. Some really good people who need respecting and looking after. No other pros currently as benefits being reduced significantly

Cons

SLT are so disengaged from staff. No technical focus Only Sales orientated Dont listen to the concerns and improvements required Lack of technical resource meaning work life balance is non existent

3.0
Oct 23, 2022

Mix Feelings

Recommend
CEO approval
Business Outlook

Pros

- Fantastic growth - Culture where people can thrive by thinking bigger picture, not settling for the "as-is", being an entrepreneur, and working hard. - People generally care for each other on a business and personal level.

Cons

- The culture allows for complacency because the company's purpose of providing the the best experience for the customer, partners, and employees is viewed as "do not challenge" the customer, partners, nor employees. - The business functions would rather work within their silos to avoid talking with with other functions and avoid any potential conflict. - Leaders do not hold their people accountable because it does not provide "the best experience." - Leaders do not develop their staff and provide opportunities for growth because employees are busy with their day to day tasks. - Employees' view of development is to read books and do ride alongs. - Employees would rather tell their leaders of the problem instead of being part of a solution.

5.0
Oct 17, 2022

Fantastic

Recommend
CEO approval
Business Outlook

Pros

THE PEOPLE. Truly a people powered environment. Collaborative, friendly, with the right balance of challenge.

Cons

Change is a normal thing here. If someone does not deal with change might not be the place for you.

Viewing 241 - 243 of 437 Reviews

Glassdoor has 451 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.