ServiceNow reviews

4.1

79% would recommend to a friend

(5,736 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,736 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
4.0
Jul 22, 2013
Recommend
CEO approval
Business Outlook

Pros

Competitive package, macbook pro, Open culture, Lots of motivated people, Everybody knows everybody, Free snacks, free lunch on fridays, New office space, Easy access to bay area highways, Stock price getting better as company growing aggressively

Cons

Does not provide 401k matching yet.

2.0
Jan 31, 2013

Don't be fooled by the company's success

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great technology, good name to be associated with

Cons

Employee development doesn't exist. You could have fool me that we even have an HR department. Completely shocked that some managers still in position on the sales side (field and inside sales). Some managers are able to float under the radar and perform their roles at the most basic and just satisfactory enough to skate by, I've never seen anything like it. Some managers lack a "bigger picture" thought process and simply due the bare minimum. You won't receive any recognition and zero work life balance. This place is a gentlemen's club that makes inappropriate behavior the norm. After 9 years (the company's entire existence) a woman is finally in a senior leadership position. There's only a few women that work here and they're in HR, Marketing and Sales Operations. This is not a politically correct company which may backfire at the customer level one day. Mid level-upper management fail to look at the company's and the products opportunities which will catch up with them one day.

Viewing 451 - 453 of 5,736 Reviews

Glassdoor has 6,674 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.