Pros
Team Building & Leadership: ServiceNow has delivered exactly what was advertised—I’ve been able to build and lead a high-performing team from the ground up. Watching ESAs progress, hit big wins, and grow toward AE roles has been a career highlight.
Enablement & Training: The enablement is world-class. From structured training programs to ongoing coaching, the resources here make it hard not to grow as both a leader and a seller.
Talent & Culture: I get to work alongside some of the best in the business—smart, driven, collaborative colleagues across Sales, SEs, Partners, and leadership. The culture is competitive but supportive, with recognition for wins both big and small.
Product & Market: ServiceNow’s platform is in demand, and the breadth of products (AI, ITSM, HAM/SAM, compliance, creator workflows, etc.) gives us a ton of opportunity in every account. Selling here feels like being on the front edge of innovation.
Career Path: Clear progression opportunities exist, whether you want to move up in leadership or into larger enterprise roles. The company invests in your trajectory if you put in the work.
Cons
Albeit small: Systems and processes (CRM tagging, compliance rules, deal splits, etc.) can be complex and occasionally frustrating to get Deals pushed internally across the finish line and run Prospecting programsYou would expect this at a large organization though
