ServiceNow reviews

4.1

79% would recommend to a friend

(5,738 total reviews)
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Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,738 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Jul 2, 2024

Winning as a Team

Recommend
CEO approval
Business Outlook

Pros

I have never worked at a company as incredible as ServiceNow! My onboarding experience was a work of art, well organized, no issues at all. I was assigned an onboarding partner that I meet with weekly. Nothing gets done from a work perspective without the team all pitching in. I have never worked for a company where I wasn't the only person driving strategy for my clients. When the term "winning as a team" in mentioned, it is spot on accurate. I love this place!

Cons

There are zero highlights to illustrate as a con,

4.0
Jun 18, 2024
Recommend
CEO approval
Business Outlook

Pros

The company is great - amazing culture. Solid product with a strong following. CEO is great

Cons

Some leadership is downright shady in how they run their business. They put employees and customers in awkward and uncomfortable positions. Rumors spread like wildflowers. Downright unprofessionalism by others. While few - some hold high positions. Very low work/life balance.

Viewing 472 - 474 of 5,738 Reviews

Glassdoor has 6,676 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.