ServiceNow reviews

4.1

79% would recommend to a friend

(5,738 total reviews)
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Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,738 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
3.0
May 25, 2024
Recommend
CEO approval
Business Outlook

Pros

I'm on a good team. Good manager and team members. The work can be challenging at times, but if it was easy I'd be moving elsewhere. I know others who aren't loving it as much, along with a lot of change going on right now.

Cons

Nothing worse than any other company I've been at.

4.0
May 22, 2024

Great company getting big and political

Recommend
CEO approval
Business Outlook

Pros

Product Teams on the ground Equity

Cons

Stopped providing equity as much outside of leadership Comp ranges no longer competitive Company getting bigger and more political - organizational structures and changes more focused on satisfying executive ego vs. what makes sense for the teams

5.0
Mar 21, 2024
Recommend
CEO approval
Business Outlook

Pros

As a solutions consultant you're given a lot of time to come up to speed. You have ample opportunities to learn the technology and a strong community that aides you ion your goal achievement. This is hands down the best company I've ever worked for although I am still new. The people working here are so down to earth and truly helpful and it's a refreshing experience to see that this day and age.

Cons

There is a lot to learn and it can be overwhelming to establish yourself with all the content and information you are presented with right out of the gate.

Viewing 475 - 477 of 5,738 Reviews

Glassdoor has 6,676 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.