ServiceNow reviews

4.1

79% would recommend to a friend

(5,738 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,738 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
2.0
Dec 21, 2023

My time

Recommend
CEO approval
Business Outlook

Pros

Flexible - work from home

Cons

Very greedy and somewhat dishonest

3.0
Aug 28, 2023

Mixed feelings

Recommend
CEO approval
Business Outlook

Pros

Great technology, collegial atmosphere, great sales kickoffs, strong comp

Cons

Mid-mgmt battling & corporate politics led to lack of trust in leadership. Old EMC mentality

5.0
Aug 21, 2023
Recommend
CEO approval
Business Outlook

Pros

great culture - not just lip service good work life balance good work with some of our largest and most important customers

Cons

disorganized at times. sometimes multiple groups working on projects in paralel without coordination

Viewing 481 - 483 of 5,738 Reviews

Glassdoor has 6,676 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.