ServiceNow reviews

4.1

79% would recommend to a friend

(5,738 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,738 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Aug 14, 2023
Recommend
CEO approval
Business Outlook

Pros

I've been working at ServiceNow for a little over a month now and I can honestly say that it's been one of the best experiences of my career. The company culture is incredibly supportive and collaborative, and I've had the opportunity to work with some exceptionally talented people. I’ve also received excellent training on security and the Now Platform, which has helped me grow my skills and knowledge. I recommend working at ServiceNow to anyone seeking a challenging and rewarding career. Management has been excellent at ServiceNow. The onboarding process started with configuring our work-from-home equipment, meeting other new hires, and using the Employee Portal to complete helpful onboarding tasks each week, for the first month.

Cons

I'm new here, so I haven't encountered EVEN ONE con to write about yet. I'll check back on my six-month or one-year anniversary.

5.0
Aug 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Great work environment , Good work life balance, Great people

Cons

Need to decide whether you want to work only on ServiceNow platform forever. This is something like working for Salesforce for many years , or any other proprietary platform and getting married to it.

4.0
Jun 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Salary is pretty good for this size

Cons

Too much inside fighting every day friction

Viewing 484 - 486 of 5,738 Reviews

Glassdoor has 6,676 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.