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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      79% would recommend to a friend

      (5,738 total reviews)
      avatar

      Bill McDermott

      91% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,738 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      6K reviews
      4.0
      Oct 25, 2022

      Fantastic Culture, Fantastic Products | Sales Processes Could Use Improvement

      Regional sales director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product that customers love. Company culture is great. Customer success is focus of decisions ,ade.

      Cons

      Platform company, product lines overlap functionality. This leads to customer confusion and internal competition for providing customers with the best solution. Sales processes are very manual (a lot of email) and difficult to navigate.

      5.0
      Oct 19, 2022

      Roll up your sleeves and bring your ideas

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There's no better value to describe ServiceNow than "hungry and humble." We do a lot. We move quickly. We also express gratitude, give back, and support each other. There's a lot going on but everyone is willing to do what it takes to get to our goals. I'm inspired by the energy and innovation of our teams.

      Cons

      None that I can think of right now

      Viewing 496 - 498 of 5,738 Reviews
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      Glassdoor has 6,676 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.