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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.0

      77% would recommend to a friend

      (5,750 total reviews)
      avatar

      Bill McDermott

      89% approve of CEO

      72% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      3.9

      Work/Life balance

      3.8

      Career opportunities

      3.7

      Senior management

      ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,750 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      5.0
      Sep 17, 2025

      Fasted Paced, Great Place

      Solution sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product, company, culture, CEO, etc.

      Cons

      It’s stressful. Lots of pressure to support customer and internal customers. Stigma in the market of being an IT company when trying to get outside of IT.

      3.0
      Sep 12, 2025

      Pros and Cons

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay (although inconsistent in terms of people with similar experience doing the same job - it depends on your manager) Good work life balance when you have boundaries Really good people that want to contribute and be successful

      Cons

      No collaboration in teams or across teams. Every team has different objectives and they usually don’t align. Too many people working on the same thing. Director level management adds no value. They aren’t strategic marketers or leaders and they don’t work together

      Viewing 601 - 603 of 5,750 Reviews
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      Glassdoor has 6,691 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.