Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.0

      77% would recommend to a friend

      (5,756 total reviews)
      avatar

      Bill McDermott

      89% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,756 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      6K reviews
      5.0
      Aug 1, 2023

      Excellent company to work for

      Digital solutions consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team, working cross departmentally, humble and eager coworkers, benefits,

      Cons

      Given the training and pay, it’s lower than industry average for expectations but you are part of a top notch blue chip company with a culture worth double your salary. Bill McDermott isn’t the only rockstar at the company, they are all around you and your team. ServiceNow hires 9’s and 10’s

      5.0
      Jul 25, 2023

      I've found my home!!!!

      Senior support account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The culture is amazing and very accepting. My onboarding experience (I'm in week 4) has been exceptional and I have been so supported. The efforts I've made have been met t every turn with support.

      Cons

      Hmmm, I guess the only thing I've eye-rolled a bit was the need to pay for my cell phone (the actual device). Company pays the bill and I did have the option to let them take ownership of my personal number so I wouldn't need to buy one, but I like work & personal separate.

      5.0
      Jul 13, 2023

      Friendly work environment

      Senior staff software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are helpful. Good balance of women and men. Technology is interesting and useful to our customer base. Squint just a little bit and one can convince oneself that we are doing good for the world.

      Cons

      Managers care primarily about pleasing their managers which ends up causing excessive process overhead with the goal of delivering the minimum possible deliverable to minimize risk that they will be penalized by their managers.... aka CYA.

      Viewing 697 - 699 of 5,756 Reviews
      Related searches: ServiceNow jobs | ServiceNow salaries | ServiceNow benefits | ServiceNow interviews | ServiceNow conversations
      ReviewsServiceNow reviews

      Glassdoor has 6,697 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.