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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.0

      77% would recommend to a friend

      (5,756 total reviews)
      avatar

      Bill McDermott

      89% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,756 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      6K reviews
      3.0
      Jun 23, 2023

      Strange Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very little was expected and they paid really well. Could go days without having any work to do. It was a nice pre-tirement gig.

      Cons

      For such a large organization, they were so antiquated in so many processes and management. No employee handbook, minimal policies and not even using their own software for HR. So odd.

      5.0
      Jun 20, 2023

      Inspired to be my best and more everyday!

      Marketing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great leadership, flexibility, benefits, culture pay, work, and teammates! I came from another major brand name company with similar products, and I never thought I'd leave because of its great culture. However, ServiceNow's culture, great employees, leadership, opportunities, and pay have made the choice to shift easy! My teammates and org constantly inspire me to do and be more! Everyone is super smart, hardworking, and personable and it inspires me to be my very best. My boss and skip-level boss are always prioritize my wellness and career growth. I've met many people outside of my org as well that I can see myself becoming good friends with in due time, even outside of work!

      Cons

      I'd say my team's size is pretty healthy for the needs of the business, but it also feels like there is almost always more work tasks that can be done. However, my boss never makes me feel like I need to stay online beyond the standard work hours to complete things. Over time, I just learned to deprioritize certain tasks, which I think is common in any job. Overall, I've ALWAYS felt like I could take time off as I needed/ wanted without any judgement from anyone on my team + coverage for my open projects would be available as needed while I'm out of office.

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      Glassdoor has 6,697 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.