ServiceTitan reviews

- Hard work is barely recognized. - Promotion isn't reflected based on the work you put it, it is which manager or department leader likes you. Better play the favoritism card here and say "Yes" to everything. - Not a lot of work-life balance. Have a secondary work email or phone on file in HR b/c the chances are that they will call you in the late evening for something. - Everything is always on fire. - Upper/Exec leadership started to cut off what culturally made the company rewarding to work for. - If you don't know where you career should head, good luck, b/c managers do not provide the guidance. They expect you should take control of your own career. This is a good and bad thing - good that you can direct it where you want, bad if you need any guidance and don't know where to start. - Don't show weakness or need for help. A co-worker of mine was let good b/c they express that they were drowning in the workload and leaders of said department said they were no longer a "fit" for the role.

I worked for ServiceTitan for more than 2.5 years. There is lack of clear direction in Engineering Management at lower level, resulting in poor work-life balance. Manager's are not aware of clear strategy and vision on directing the team. Lack of proficiency in measuring engineer's performance, often resulting in the loss of talented engineers. Lack of career growth. Lack of Timely Feedback from Managers. Poor Work-Life Balance. Inadequate Criteria in Performance Reviews/Improvements.