ServiceTitan reviews

3.3

49% would recommend to a friend

(845 total reviews)
avatar

Ara Mahdessian

69% approve of CEO

55% positive business outlook

ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 845 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

845 reviews
3.0
Mar 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, good pay and bonus program. The finance team all give 110% everyday. Daily lunch allowance if working over 10 hours in my dept was nice. I appreciated the severance package and the components they provided upon my layoff. All hands meetings are informative and interactive. Other members of the Team had experienced great opportunities fairy quickly in their ST careers.

Cons

Disappointed to not have had the opportunity to really take off here due to the elimination of over 200 positions (including mine) in Feb 2023. There was a bit of micromanagement but that may have been due to my role being a newly created "nice to have" position. Many functions felt disorganized and the shared Gmail is time consuming and can be confusing to monitor. I did not expect to have any work/life balance for a few months due to training but it seemed everyone in finance worked very long hours M-F. Unlimited PTO sounded good in the offer but I doubt too many can take much time off.

4.0
Feb 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Great benefits and team staff

Cons

Unlimted PTO is not always the greatest

Viewing 436 - 438 of 845 Reviews

Glassdoor has 862 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.