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      ServiceTitan

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      ServiceTitan reviews

      3.3

      49% would recommend to a friend

      (845 total reviews)
      avatar

      Ara Mahdessian

      69% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 845 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      845 reviews
      4.0
      Dec 15, 2022

      Great company

      Sr deal desk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits Great people to work with

      Cons

      Deal Desk is not established Deal Desk is asked to do to many tasks Deal Desk is run more like a bookings desk No true processes in place

      4.0
      Dec 13, 2022

      Very Promissing

      Junior sql developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The work culture is very young and vibrant. It's a pleasure to work and interact with everyone. The leadership practices great transparency. The pay is quite good and there's unlimited PTO.

      Cons

      While on my team work/life balance is very important, there are clearly some teams that are pushed and work too much and, although their hard work is recognized, I wish there was a larger emphasis on work/life balance. There also is a large issue with career growth within the company; you may be able to climb the ladder a couple of rungs, but anything more would likely be a lateral move to another team.

      1.0
      Dec 13, 2022

      Not a good time

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best in class product. The software can transform a small mom-and-pop shop in to a professional well-organized machine. ServiceTitan advertises contractors can "work on the business instead of in the business". Flex PTO Work from Home Co-workers were mostly nice Good tech stack: Salesforce/ Salesloft, Gong

      Cons

      Middle management is in place to micro-manage employees. As others have also mentioned in their reviews, the mantra is: What have you done for me lately? If you hit quota, management will mostly leave you alone. If you are not hitting quota you will be constantly harassed about increasing dials and talk time. The leads are garbage, and reps are expected to call the same shops every week even if the shop told you they are not interested and to stop calling.

      Viewing 466 - 468 of 845 Reviews
      Related searches: ServiceTitan jobs | ServiceTitan salaries | ServiceTitan benefits | ServiceTitan interviews
      ReviewsServiceTitan reviews

      Glassdoor has 862 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.