ServiceTitan reviews

3.3

49% would recommend to a friend

(845 total reviews)
avatar

Ara Mahdessian

69% approve of CEO

55% positive business outlook

ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 845 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

845 reviews
5.0
Sep 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits, Work life Balance, Management

Cons

None at the moment and I have been here for a while

4.0
Sep 6, 2022

Great company to work at!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The management team in sales at ServiceTitan makes sure you are given the tools to succeed. They are quick to help when you need it, and offer nearly endless resources to help your industry knowledge, and growth.

Cons

Working in sales comes with the usual sales difficulties. While they do what they can to help with the work/life balance, it's still sales and in order to be a top performer you have to put a lot of extra work.

2.0
Sep 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Great benefits, wfh lifestyle, free lunch at office, younger professionals and managers, equiptment for home office, overtime pay, friendly and casual work culture.

Cons

50+dials, constant changes to scripts, role expectations, goal post constantly gets moved, tons of unnecessary zoom meetings, lots of cheerleading and superficial fluff, lots of brown nosers, loads of keyboard warriors. LOTS OF TURNOVER IN THIS POSITION. Bad leads get recycled and reworked amongst the SDR's. You will be expected to work with businesses outside of your own timezone so expect early morning starts around 4:30 or 5am

Viewing 490 - 492 of 845 Reviews

Glassdoor has 862 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.