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      ServiceTitan

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      ServiceTitan reviews

      3.3

      49% would recommend to a friend

      (845 total reviews)
      avatar

      Ara Mahdessian

      69% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 845 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      845 reviews
      1.0
      Aug 17, 2022

      Would not recommend this job to my worst enemy

      Sales development representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, and time off, pay is also good

      Cons

      About everything else about this job, leads are trash, customer base has been hit over the head by 1000 other SDRs that the people are so angry before you even get to talk to them, management is terrible, only care about top performing reps, if you're struggling good luck lol, time to promotion is about 3 years before you'll ever be considered to be an AE, the "time off" is really just a way for you to miss quota and them to fire you, the turn over time for SDRs is insane, you are just a expendable asset to them, product is so expensive 95% of the shops you call can't afford us, but you're still expected to call them 15-20 times a month until they finally block your number, again if you like aging 20 years in 3 months take this job, if you enjoy your mental health and sanity look elsewhere.

      5.0
      Aug 10, 2022

      Great Work Environment.

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work with and the people are amazing as well.

      Cons

      Constantly upgrading/changing which is great but wish documentation would keep up with the changes.

      Viewing 493 - 495 of 845 Reviews
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      ReviewsServiceTitan reviews

      Glassdoor has 862 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.