ServiceTitan reviews

While the product is great, there is pressure to have things developed quickly since the company is growing so fast and as a result some things can slip under the radar. We need way better communication between implementation managers and sales managers so the aforementioned things don't become problems when there are differences in understanding of what the product can accomplish on the sales side, while on the implementation side - knowledge of what value a customer is looking for and how to deliver it. Don't feed into scarcity mindset - every sales team has experienced this but your success is up to how you handle the challenges. While no organization is free of complaints and problems, being adaptable to the constant change is something that is necessary in a startup environment like this one. If you aren't flexible you won't be happy. The culture of this could definitely be better so that the teams are more on the same page and there could be better change management.

If you have to deal with customers, make sure you have extremely thick skin. Some can be very nasty and it was stressful at times because of that. They are paying a lot for the software, so they will take it out on you if the software doesn't do backflips. Luckily the managers will jump in if people get out of hand.