ServiceTitan reviews

3.4

49% would recommend to a friend

(840 total reviews)
avatar

Ara Mahdessian

70% approve of CEO

56% positive business outlook

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 840 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

840 reviews
2.0
Apr 14, 2020
Recommend
CEO approval
Business Outlook

Pros

High creative ceiling Talented people "in the trenches" Perks/salary are good

Cons

Extremely narrow room for execution Numbers chasing, not data driven Teams are mostly working in isolation and are poorly coordinated, leading to a lot of drag and wasted time. Almost no room for advancement--expect them to hire outside people over your head. Culture of fear

4.0
Apr 9, 2020

Great Company

Recommend
CEO approval
Business Outlook

Pros

Paid Lunch, Excellent Benefits, Unlimited PTO,

Cons

Leadership is lacking and the rules are forever changing. There is no consistency when it comes to expectations

1.0
Feb 20, 2020

Soul Sucking Sales Job

Recommend
CEO approval
Business Outlook

Pros

free parking and good snacks

Cons

This is the most soul sucking toxic environment you will come across in your sales career. Why this place is horrible: -they will change quota/expectations on you almost every other week -you will be endlessly ramping -Can't trust leadership or HR -you will not get your comp plans till months after they make the changes -the "sales enablement" team they have had on board are people who have never done sales or hit quota in the role - metrics managed NOT people managed -NO career growth -Performance Plans handed out left and right and fearing you will get one every day You will notice that whenever anyone writes a bad review there will be a couple positive reviews pop up. This company is notorious for this and it is not a coincidence... Beware

Viewing 712 - 714 of 840 Reviews

Glassdoor has 857 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.