ServiceTitan reviews

3.4

49% would recommend to a friend

(839 total reviews)
avatar

Ara Mahdessian

70% approve of CEO

56% positive business outlook

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 839 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

839 reviews
5.0
Nov 13, 2018
Recommend
CEO approval
Business Outlook

Pros

Unlike the companies I have worked for in the past ServiceTitan is full of very motivated people. The rapid growth is both exciting and challenging.

Cons

With the rapid growth, things can change very quickly. I would say this isn't a good fit for folks that like the same routine.

5.0
Nov 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Explosive growth keeps me busy with engaging work day after day. There are huge areas of opportunity for growth within this company and for this company! I've been working here for 2 years and have received 2 promotions thus far with growing responsibility at each turn. Time flies when you're having fun and I consistently have a great time working here.

Cons

The explosive growth can be extremely demanding on each individual. While our people ops team works to recruit and hire more talent, it leaves us doing multiple people's work in order to keep things moving. Work/Life balance can be difficult to manage but doesn't feel so severe since the work is enjoyable :)

5.0
Nov 12, 2018

Extreme Growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ServiceTitan is in a process of extreme growth in itself, within the culture, and clientele. That being said, in the 1 year I've been here, I've been given incredible growth opportunities as well. I've never worked in a company with opportunities for advancement essentially placed in my lap without having to jump through hoops and bypass seniority. They see talent, and they reward it. It's a great feeling to be a part of something like that. The company is always looking for ways to improve happiness and culture within the company. We recently had a partnership with FitSpot giving us on site work out classes. While it didn't last long due to space limitations, it was a step in the right direction and the company is exploring other options for health initiatives, which I think is amazing. The culture is great and constantly getting better. People are fun and individualistic - and everyone pulls their own weight for the benefit of the customer (at least in my department). I've met many great friends here that make me look forward to going to work in the morning, and not get a case of the Sunday Scaries on Sunday nights.

Cons

We are growing at a very fast rate which means we're constantly outgrowing our spaces and are in need of more. This takes time and it's a process, so it's a little crowded right now. But even this can turn into a pro in the fact that when we do secure more space, it can only be expected to be great.

Viewing 748 - 750 of 839 Reviews

Glassdoor has 856 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.