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      ServiceTitan

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      ServiceTitan reviews

      3.3

      49% would recommend to a friend

      (842 total reviews)
      avatar

      Ara Mahdessian

      70% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      842 reviews
      2.0
      Apr 14, 2020

      Isolated and uncoordinated

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      High creative ceiling Talented people "in the trenches" Perks/salary are good

      Cons

      Extremely narrow room for execution Numbers chasing, not data driven Teams are mostly working in isolation and are poorly coordinated, leading to a lot of drag and wasted time. Almost no room for advancement--expect them to hire outside people over your head. Culture of fear

      5.0
      Apr 8, 2017

      Are you ready to LOVE what you do!?

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been part of multiple good tech companies. I've seen great teams, products, founders, and the opportunity to make a big impact. But I've never seen all of them in the same company until ServiceTitan. You will be excited to come to work every day. You will be challenged to do things you never thought were possible. Your manager and team members will enable you, invest in you, celebrate your successes, and help you pick yourself up from your failures. And it will all be worth it, because you'll see the unforgettable impact you make on your customers.

      Cons

      I sometimes wish I could perfect the product in some areas before focusing on another opportunity, but I realize I can provide more value to our customers by delivering in those other important areas.

      2.0
      Mar 28, 2017

      Management

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are free lunches every day, good PTO, flexible work hours.

      Cons

      Poor management, managers that yell and treat others badly, many culture issues, lack of clear company direction.

      Viewing 100 - 102 of 842 Reviews
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      ReviewsServiceTitan reviews

      Glassdoor has 859 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.