Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ServiceTitan

      Is this your company?

      ServiceTitan reviews

      3.3

      49% would recommend to a friend

      (842 total reviews)
      avatar

      Ara Mahdessian

      70% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      842 reviews
      5.0
      Apr 10, 2017

      Customer Advocate

      Customer advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. People - interesting, bright, passionate 2. Culture - diverse environment, powerful core values 3. Product - very innovative, users are evangelists 4. Growth - it's a rocket ship, always learning 5. Impact - what we do matters, our software powers the nation's home services industry

      Cons

      Some teams need more people, mine included, especially during releases!

      5.0
      Apr 10, 2017

      Great Learning Environment with a winning culture

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are many pros about working at ServiceTitan. As many others have said, the people who work at ServiceTitan are truly awesome and are probably the biggest reason for my 5 star review. I consider myself lucky because I do a ton of cross functional work and have formed "work friendships" with individuals on many teams. In addition to the great team, employees are truly empowered by their managers (and trusted). Other nice perks include free food, an awesome office, regular team outings, etc.

      Cons

      After reading a couple other reviews I was somewhat surprised that there was a sentiment of negativity regarding how sales driven the organization is and how some employees felt less appreciated than others based on what department they are in....and surprisingly I am NOT part of the sales team. I feel that individuals on ALL teams receive a ton of recognition and that there are constantly opportunities to put yourself in the spotlight, you just have to: Roll up your sleeves, work hard, earn your promotions (don't expect them) and realize that if you get to a place outside of your comfort zone that situations like this provide an opportunity to broaden your skill set and increase your knowledge.

      5.0
      Feb 26, 2016

      Awesome place to work!

      Vice president finance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing team, powerful culture, great benefits, free lunch and snacks daily, plenty of room for growth, decent work life balance for a start up...

      Cons

      As with any start up, be prepared to work hard, if you're a motivated self starter, you will thrive. If you're not, it probably be a tough place to work.

      Viewing 208 - 210 of 842 Reviews
      Related searches: ServiceTitan jobs | ServiceTitan salaries | ServiceTitan benefits | ServiceTitan interviews
      ReviewsServiceTitan reviews

      Glassdoor has 859 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.