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      ServiceTitan

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      ServiceTitan reviews

      3.3

      49% would recommend to a friend

      (842 total reviews)
      avatar

      Ara Mahdessian

      70% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      842 reviews
      5.0
      Aug 1, 2018

      Couldn't Ask For A Better Employer!

      Customer support advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Quick interview process. Friendly, approachable and talented staff. Impressive growth and potential of future growth. Ability to choose your career path. Company provided laptops, cell phone reimbursement, paid benefits, free catered lunch. Flexible scheduling. Ability to connect with leadership and management, even CEO, directly. Paid travel. Work from home options. Flexible paid time off. Paid sick time and other paid leave. All paid holidays. Feedback friendly environment. Ongoing training and support resources. Ergonomic desk/chairs/equipment. A million free snack/beverage options in multiple kitchens throughout the building. Fully equipped with board games, ping pong tables, PS4, lounge areas... and there's a rumor of a basketball court soon! OH -- service animals in office make the best co-workers & a great start to the morning!

      Cons

      - No 401k matching - No infertility medical coverage

      5.0
      Aug 7, 2017

      Great place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Very smart and well prioritized management -Amazing product -Great perks and top notch benefits -Very nice office space

      Cons

      -Hard hours sometimes. With such high expectations, it requires a lot more work than a typical 9-5. -Rapidly changing strategies that come with a start-up. While this is necessary, it can be hard to just do the day-to-day.

      avatar
      ServiceTitan Response
      8y
      Thank you so much for your feedback! Regarding work-life balance, we have readjusted our resource plan - hiring quite a bit! And rolling out improved wellness initiatives in Q2 beyond the new comprehensive health benefits we rolled out earlier this year. We also rolled out a company vision and strategy along with comprehensive OKRs and a new OKR guidebook is coming to your teams shortly for goal setting! We hope this is helpful and look forward to more!
      5.0
      Apr 10, 2017

      Go Titans!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everyone is completely invested in the company's success. I'm given the autonomy and ownership to be able to identify ways I can add value and get the support I need to deliver. The culture and energy are pulsating, and people are smart and supportive. The growth is exciting and driven by a market-leading product, a passionate Customer Success organization, and impressive sales output for a product this mission-critical. It's wild seeing this level of success continue.

      Cons

      The work is challenging. Of course, it's very fulfilling.

      avatar
      ServiceTitan Response
      8y
      Thank you for your feedback! Since this review we implemented more regular all hands (monthly now!) and regular business reports as well as hired a communications lead to ensure more communications happen more frequently to the company. We continue to welcome your feedback!
      Viewing 205 - 207 of 842 Reviews
      Related searches: ServiceTitan jobs | ServiceTitan salaries | ServiceTitan benefits | ServiceTitan interviews
      ReviewsServiceTitan reviews

      Glassdoor has 859 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.