ServiceTitan reviews

3.3

49% would recommend to a friend

(842 total reviews)
avatar

Ara Mahdessian

70% approve of CEO

56% positive business outlook

ServiceTitan has an employee rating of 3.3 out of 5 stars, based on 842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

842 reviews
2.0
Mar 6, 2022
Recommend
CEO approval
Business Outlook

Pros

- a lot of opportunities earlier in your career - fast growing company, although has been slowing - lots of funding - unlimited PTO but hard to take since work so much

Cons

- most if not all execs are men and non-diverse - disorganized, each leader just cares about their org - inexperience people promoted to management roles they are not ready for - customer facing teams are berated by a few execs constantly - losing good people to companies that care about their employees

5.0
Aug 29, 2018

Most Valuable Titans

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You know the song that goes... Where do I begin... To tell the story of how great a love can be? That's how I feel about Service Titan. And it's not because of the free food, plush benefits, cool office, or other material stuff. It's because I love who I work with. They have become some of my closest friends. Not because I have to spend a lot of time with them at work, but because they are the smartest, kindest, and most interesting, diverse people I know. It's because I love what I do. This product changes the lives of thousands of underserved people in the trades. My work is challenging, ambitious, and fun. It's because I love who I work for. My director, my VP, the founders, my peers, they're all A+.

Cons

It would be nice for all of us to be on one big floor

5.0
Aug 17, 2018

So far so Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everybody tries so hard here. Everybody I've met has taken work seriously and taken great pride in the work they do. It's contagious and something they instill in you. I, for one, find it invigorating to work with so many people working hard and taking time to learn new skills. Speaking of learning new skills, they really encourage folks to use LinkedIn Learning videos and to broaden your skillset. I can say, after only being here a few months, that you will learn a lot with a dedicated group of people. They have all of the perks you'd think. La Croix, coffee, free lunches, etc. This is great, but as you get a little older you start to realize that the more important things are how dedicated employees are and what the trajectory of the company is. So perks or no perks, this is great place.

Cons

As you could tell from the above, this is a challenging place to work. You can't hide here and take your paycheck and leave. It's a place where people are asked to give presentations and run meetings within their first week or two at the company. Again, this should be a positive, but I just wanted to throw that out there.

Viewing 202 - 204 of 842 Reviews

Glassdoor has 859 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.