Enjoyed my time there, learned a lot, left within 5 months.
Pros
Pay was pretty good, the team was large, and training was clear. I got paid commission during my ramp period, and even got commission for work I did after I left. ServiceTitan is a top SaaS company, so other companies will definitely come after you. I really appreciated my time there and learned a lot. Good benefits.
Cons
Most of the leads were recycled—almost every company in my territory had been called every few months for years before landing on my list. What you’re taught in training often doesn’t translate to what actually works on the job. Management can be a bit passive-aggressive; when I asked my SDR manager for help, he provided very little guidance and would just say to talk to the top SDRs at ServiceTitan. Even if you get a company interested, you often have to ask so many questions about their business that it ends up irritating them more than helping. There’s also a very high turnover rate. It is still a great company to work for and can definitely change your life financially, tons of room for growth. I don't regret my time there but I ended up accepting an AE role at another company and that's why I left. Maybe reduce the cost of the software considering most competitors are way cheaper.
