Shelter Insurance reviews

4.0

73% would recommend to a friend

(462 total reviews)
avatar

Rockne Corbin

70% approve of CEO

73% positive business outlook

Shelter Insurance has an employee rating of 4.0 out of 5 stars, based on 462 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shelter Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

462 reviews
5.0
Sep 14, 2024
Recommend
CEO approval
Business Outlook

Pros

They put time and effort in training you and making sure you have all things needed to be successful in your role as a customer rep. Great benefits. You get to pick your schedule that works best for you and your family.

Cons

Deescalating angry customers, bathroom breaks can be counted against you, call volume.

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Shelter Insurance Response
1y
Thank you for your positive review. We appreciate that you acknowledge the flexibility and training opportunities to help you thrive. Thank you for being part of the team!
3.0
Aug 29, 2024
Recommend
CEO approval
Business Outlook

Pros

When they have retirement savings matches they are good.

Cons

This company was stuck in the 80s for a long time. Favoritism in the IT department was very blatant. Now, they have a buy before build and are bringing in vendors to replace systems. They keep saying they don't need to reduce staff but in 3 years, there will be a large group of IT staff with nothing to do. The internal job structure is that they will post jobs on a lattice and ladders board. No salary info, no skills required info, just a generic job description. Many people who have applied for jobs to try something new end up either taking a pay cut or being told that are at the top of the range for entry level (if you switch ladders they start you on the bottom from what I've seen). I've been with the company over 10 years only received one promotion so far. Raises are just below cost of living increases. We were told shortly after the lock down started that work from home would be permanent, and now that CEO has retired and the new on has dictated a back to the office 3 days a week.

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Shelter Insurance Response
1y
Thank you for your feedback. We strive to make our work environments one of growth and encouragement and we’re sorry you have not had that experience based on your review. Shelter continuously tries to find ways to become more efficient and it’s appreciated to know when there is room for improvement. We appreciate your review and service time with us!
5.0
Aug 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexibility. Work/life balance. Vacation and leave is generous.

Cons

None currently that I am aware of.

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Shelter Insurance Response
1y
Thank you for your review! We are happy that you acknowledge the work/life balance and time off benefits. We are sincerely grateful for our employees and appreciate you being part of the team!
Viewing 118 - 120 of 462 Reviews

Glassdoor has 521 Shelter Insurance reviews submitted anonymously by Shelter Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Shelter Insurance is right for you.