Sheppard Pratt reviews

3.1

40% would recommend to a friend

(660 total reviews)

Harsh K. Trivedi, M.D., M.B.A.

42% approve of CEO

49% positive business outlook

Sheppard Pratt has an employee rating of 3.1 out of 5 stars, based on 660 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sheppard Pratt employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

660 reviews
2.0
May 7, 2023
Recommend
CEO approval
Business Outlook

Pros

If you are patient, compassionate, adaptive, and communicative, seeing change (even minute change) in client health feels like a monumental accomplishment. I have had the pleasure of working with very kind, very instrumental people. Our benefits package was very good with a reasonable deductible. I only paid about $100 or so out of my paycheck for full dental, vision, and medical. They provide plenty of other benefits and information was readily available.

Cons

The bad actors I have interacted with frequently made me question why I bothered to put in extra effort. One person was always late, left for periods of up to 2 hours (serious), antagonized the clients, neglected basic documentation, and deflected blame onto others when criticized. I endured this person for 3 years, and despite management assuring me that they would handle my and many others' complaints, they acted identically. It was demoralizing to put in genuine effort and be reprimanded when someone who repeatedly shirked the rules was able to keep working. Shameful. Other, prior employees would neglect their duties and allow clients to live in squalor. Expect to work harder if you are a good employee, as coworkers have no accountability with no supervisor present in-house. Coworkers frequently told me about how management attempted to coerce them into putting in more hours. Nobody trusted that management would help when bad things happened. I often had to deal with unpredictable situations on my own. Rarely did I feel like my workplace concerns were taken seriously. Various supervisors would say that they empathized and that things would change, but I never saw it. Scarcely did I feel good about going to work after a point. People always complained and they complained about the same few topics that never saw resolution. Everyone resented management and the bad actor at our house. I don't think anyone actually trusted one another. Communication was pretty bad. I routinely found out about new client information, appointments, dietary changes, schedule changes, and so on secondhand instead of from leadership. For a long time, I was one of the few at my station that regularly communicated house discrepancies. This only improved when new hires came onboard and helped pick up the slack. I learned over time to self-advocate, since communication was lacking, morale was always low, and people were not trustworthy. I could only depend on myself in the end, so I became good at micromamanagement. A shame, because it rarely felt like a team effort.

1.0
Mar 16, 2023

Don't work here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You may encounter a competent, helpful, friendly coworker once in a while

Cons

Where to start? -Most, if not all, locations are incredibly short-staffed -Most, if not all, locations have difficulties providing some basic services. -Some locations have difficulties providing services that are required by law via IEPs. That's right, Sheppard Pratt sometimes doesn't perform services for their patients that they are legally required to perform. -The overwhelming majority of staff should not be allowed near children due to their negligence, apathy, lack of knowledge, utter absence of patience, absence of professionalism, and absence of any sense of humility. -Harsh Trivedi showed up to a town hall with the board of directors, all of them coming in separate chauffeured Lincolns -Harsh Trivedi then told staff that the organization lost an insane amount of money recently -.....AND THEN he says that the organization will be SPENDING that same amount of money AND A LOT MORE.... -Guess what they're spending the money on? More staff? Maybe not more staff, but maybe better more qualified staff that we can't afford to hire at current wages? More access to the legally required services? NOPE They're spending that amount of money on renovations to the already beautiful state-of-the-art towson hospital. -Harsh Trivedi also seems to think that spending money on a "thank you video" for staff is a better investment than actually paying the staff more. -Then he got combative when it was pointed out to him that he's clearly demonstrating that has no idea what happens in his organization outside the board room, and he really doesn't have any interest either. -It all starts at the top. If your CEO is tone deaf and naïve about his own company, its probably not a good sign.

3.0
Jan 20, 2023
Recommend
CEO approval
Business Outlook

Pros

This is an ideal job to have if you’re a psych/counseling/social work student. I’ve learned so much there. So much more than I could ever learn in a classroom. Things I didn’t even know existed. I’ve seen every diagnosis in the DSM. I’m miles ahead of my peers at school just by having this job. I love working with (some of) the patients. There’s a lot of opportunities to try different settings (inpatient, outpatient, residential, school, community, etc). My scheduling has always been completely flexible but that may depend on your manager.

Cons

The wages are almost unlivable. I’m still young and a student so it’s ok for me but I look at my adult coworkers and wonder how they even live like this. We used to get paid a $10-$20/hr incentive pay but they took that away without prior notice and reduced it to $3. The company is cheap and constantly looking for ways to cut other people’s jobs and pass their responsibilities onto nurses and MHWs. The work environment is so toxic— there’s so much drama, gossip, cliquiness that it’s like a high school. The upper management throws all these rules and regulations at us but I’ve NEVER seen them step onto the units. The turnover rate is terrible. I’ve only worked there for just over a year but already have seniority over most of my coworkers. They pull a bait and switch on you by hiring you for a certain unit but constantly float you to other units for which you have never been trained. If you’re a MHW but don’t have a degree, there’s no job advancement for you. Worst of all, this job is so dangerous. I’ve seen so many people (both staff and patients) get serious injuries. Concussions, broken backs, detached retinas, DEATH, you name it… not to mention the emotional trauma you get from witnessing these incidents or other disturbing things like having feces thrown at you or being groped. I’ve taken my fair share of abuse but have been lucky enough to not be seriously injured. I’m not sure if this is normal for other psych hospitals or if Sheppard Pratt is just a mess. Some units are more dangerous than others— for example, working with adolescents or the intellectually disabled/autistic is much more risky than working with geriatrics or eating disorders.

Viewing 16 - 18 of 660 Reviews

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