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      Shift Paradigm

      Engaged Employer

      Shift Paradigm reviews

      2.4

      25% would recommend to a friend

      (134 total reviews)

      Liz Ross

      25% approve of CEO

      21% positive business outlook

      Ratings by category

      3.0

      Work/Life balance

      2.5

      Compensation and benefits

      2.4

      Diversity & inclusion

      2.3

      Career opportunities

      2.2

      Culture & values

      2.1

      Senior management

      Shift Paradigm has an employee rating of 2.4 out of 5 stars, based on 134 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Shift Paradigm employee rating is 35% below average for employers within the Media & Communication industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      134 reviews
      1.0
      Feb 18, 2025

      Email Marketing

      Email marketing supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are helping each other

      Cons

      The management is hell here. Don't join this company you will loose your peace.

      1.0
      Aug 16, 2023

      Don't know what to say anymore...*sigh*

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      There's still good people here.

      Cons

      3rd or 4th layoff and restucture in the last 12ish months.

      avatar
      Shift Paradigm Response
      2y
      Thank you for the feedback. We agree this year has been challenging, but we are starting to see huge inroads. This kind of effort takes time and is not a straight path, given the economic downturn and its impact on our clients. The current economic challenges did lead us to another gut-wrenching decision to streamline resources further as we weather the storm. Like a real storm, it will pass and we hope that you are part of what will be a success story. If you have additional questions or concerns, we encourage you to speak to any senior executive or join us at the next AMA with Liz.
      1.0
      Mar 25, 2023

      Rapidly Deteriorating

      Campaign manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There was a time that Shift Paradigm, formerly Trendline Interactive, had many benefits to working there, both implicit and tangible. However, in recent times these benefits (not actually heakthcare benefits) have become more and more restricted, leaving only a few items left for employees to utilize. Some of the benefits that you have as an employee at Shift Paradigm include; - Remote working conditions and flexibility - 14+ days of paid vacation - Work from home stipend (offsetting internet costs) - Wellness stipend - Opportunity to work abroad

      Cons

      Over the last several years the working environment at Shift Paradigm significantly deterioriated with the highest contributing factors being; - The lack of available resourcing to consume and produce quality work leading to overbooked workloads with no support for extended periods of time - Consistent changes in internal policies and teams leading to confusion around roles and responsibilities and resulting in a ''everyone does everything'' sort of environment - Lack of career planning for employees leading to no clear trajectory for how one can grow in the organization along with being shifted into roles that an employee may not want due to a desperate team on that account - Lack of transparency over policies with grey areas specifically surrounding the vacation policy which is ''unlimited'' - Emphasis on new sales opportunities over already earned clients, leading to a lack of support and focus needed to equip the client team with necessary tools and employees to succeed, leading to the deterioration of work quality

      avatar
      Shift Paradigm Response
      2y
      Thank you for your feedback, we appreciate your time and candor. We are working on many of the issues you raised because we care about our employees and the culture surrounding them. We have several teams working on different aspects of issues raised in the latest employee survey that will provide initiatives and solutions to many of the issues you raised. I do invite you to contact me directly. I would love to understand more about the benefits becoming more restricted. I am unsure if I understand this comment, but I would like to so that I can make a difference, as the US benefits are my program. -Michelle Hytry, Director of HR
      Viewing 112 - 114 of 134 Reviews
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      ReviewsShift Paradigm reviews

      Glassdoor has 136 Shift Paradigm reviews submitted anonymously by Shift Paradigm employees. Read employee reviews and ratings on Glassdoor to decide if Shift Paradigm is right for you.