Does ShipMonk pay their employees well?

According to anonymously submitted Glassdoor reviews, ShipMonk employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at ShipMonk. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ShipMonk?

43% of ShipMonk employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ShipMonk 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ShipMonk?

Warehouse Associate (36) , Happiness Engineer (16) , Operations Supervisor (12) , Warehouse Worker (12) , Sales Development Representative (SDR) (11) , Picker/Packer (10) , Operations Manager (9) , Associate (8) , Sales (5) , Account Manager (4) , Human Resources (4) , Supervisor (4) , Anonymous (3) , Corporate Recruiter (3) , Forklift Operator (3)

What are the pros of working at ShipMonk according to real employee reviews?

"Very easy and good pay" ((in 21 reviews)); "Challenging environment, exposure to a lot of different parts of the business, great culture" ((in 17 reviews)); "Nice people but see below cons for more context" ((in 13 reviews)); "The coworkers are great, and it’s easy to connect with them as you’re all going through the same thing as other reviews have stated." ((in 10 reviews)); "Good Teams" ((in 8 reviews))

What are the cons of working at ShipMonk according to real employee reviews?

"There are no benefits for being exemplary in your duties." ((in 11 reviews)); "Long hours and physical work" ((in 8 reviews)); "There's a long list of cons: bad managers, micro managing, fire drills, terrible expense policies for frequent required travel, generally traveling to put out fires, fighting among the various departments: customer success, account management, operations, and logistics." ((in 7 reviews)); "Poor communication, especially across teams" ((in 6 reviews)); "Training is horrible and they don't value the people who are good." ((in 5 reviews))

What are employees saying about ShipMonk layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ShipMonk layoffs and their outlook for job security at ShipMonk in 2026.

What are the top reviewed ShipMonk locations?

Fort Lauderdale , San Bernardino , Pittston , Las Vegas , Fort Worth , Dayton , Deerfield Beach , Boca Raton , Newark , New York , Raleigh , Los Angeles , North Las Vegas , Pittsburgh , Wilkes Barre , Jacksonville , Miami , Pompano Beach , Florida City , Tamarac , Wilkes-Barre

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ShipMonk

ShipMonk reviews

2.9

43% would recommend to a friend

(301 total reviews)

Kevin Sides

51% approve of CEO

41% positive business outlook

Ratings by category

2.9

Career opportunities

2.8

Culture & values

2.8

Diversity & inclusion

2.8

Work/Life balance

2.7

Senior management

2.7

Compensation and benefits

ShipMonk has an employee rating of 2.9 out of 5 stars, based on 301 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ShipMonk employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

301 reviews

2.0

Dec 2, 2024

Good job

Laborer

Recommend

CEO approval

Business Outlook

Pros

Good environment good people there

Cons

Busy hard easy lots Of work

5.0

Nov 20, 2024

Quality Work Environment

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Good location and culture in the office.

Cons

Pay is not the greatest.

2.0

Nov 7, 2024

They Do Not Teach

Happiness engineer

Recommend

CEO approval

Business Outlook

Pros

Only thing I can think of is the pay and the nicer coworkers.

Cons

The training is scattered and confusing, especially if you do not have access to the tools that you were supposed to have access to like I did not for weeks, even after repeatedly asking the HR and Dev teams. Speaking of training, my manager did not actually train me, but my teammates did their best. I was supposed to shadow someone else and that person departed in my second week. I was let go as well for “not attending trainings” even though I went to 3 weeks worth of online training and 3 days worth of warehouse training. Oh, and I got sick pretty much immediately because we’re all cooped up in one room in the back of the warehouse.

Viewing 40 - 42 of 301 Reviews

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Jobs at ShipMonk

Sr. Customer Service Representative

Las Vegas, NV

View job

Customer Service Representative

Seasonal FT Warehouse Associate - Start $14/hr & Weekly Pay

Seasonal FT Warehouse Associate - Start $16/hr & Weekly Pay

Seasonal FT Warehouse Associate - Start $16/hr & Weekly Pay