ShipMonk reviews

2.9

43% would recommend to a friend

(301 total reviews)
avatar

Kevin Sides

51% approve of CEO

41% positive business outlook

ShipMonk has an employee rating of 2.9 out of 5 stars, based on 301 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ShipMonk employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

301 reviews
1.0
May 21, 2025
Recommend
CEO approval
Business Outlook

Pros

A "hip" office (which feels like a ghost town because there are so few employees here)

Cons

Imagine a corporate world where each department is painfully understaffed, creative solutions to problems are shot down immediately, and where everyone seems lethargic and downright miserable - that is ShipMonk’s corporate headquarters, in a nutshell. This place is like nothing I’ve ever experienced (not in a good way). They say that they like to keep the team “lean and mean” and what they really mean is that you’ll be doing the job of several different people for a lower salary. They claim to be a company that is profitable and “doing well,” yet they do frequent layoffs for the very slim amount of staff that does exist. They are always looking for ways to cut headcount. They are always trying to split hairs to save a dollar. Seeing how cheap this company is and how resistant they are to making salaries competitive is actually quite unbelievable to witness. The president is completely out of touch with reality and regularly makes emotional decisions that lose the company money. This individual also bad-mouths everyone else at the company. He even bad-mouths employees who have top notch marks for performance. Make it make sense. I wonder if the board knows how nonsensical the decision making is and how much this has poisoned the business. I had low expectations joining this company based on a depressing interview process (one of my interviewers actually tried to sell me against working here multiple times - total red flag), but I truly could not have imagined the level of dysfunction that this company attempts to operate with. I would only work here if you desperately need a paycheck, but it’s truly impossible to feel any sense of peace in this tangled web of the president’s delusional and baffling emotional decisions which change daily. Avoid at all costs.

1.0
Mar 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Food truck every once in a while.

Cons

Just about everything. Lied during interview and hiring process . You will be expected to be doing the workload meant for 5 people while also expected to run your own department . Upper management will sit in their back office sending you slack messages wanting updates about info they have access to as well while you’re drowning on the floor. Unrealistic metrics they want employees to meet which results in write up’s. Which results in good employees leaving. Managers claim to be open to ideas or opinions but any helpful idea or opinion gets immediately shot down due to big ego’s. When something goes wrong they constantly look for a scapegoat to cover themselves. Like another review said I can promise you that you will not want to be here longer than 6 months. If you’re thinking about working here . I highly recommend you look elsewhere.

1.0
Jun 24, 2024

Disorganized

Recommend
CEO approval
Business Outlook

Pros

Not much Pros , it’s a Job .

Cons

Supervisor think they are superior with their green vests .

Viewing 40 - 42 of 301 Reviews

Glassdoor has 319 ShipMonk reviews submitted anonymously by ShipMonk employees. Read employee reviews and ratings on Glassdoor to decide if ShipMonk is right for you.