Does ShipMonk pay their employees well?

According to anonymously submitted Glassdoor reviews, ShipMonk employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at ShipMonk. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ShipMonk?

43% of ShipMonk employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ShipMonk 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ShipMonk?

Warehouse Associate (36) , Happiness Engineer (16) , Operations Supervisor (12) , Warehouse Worker (12) , Sales Development Representative (SDR) (11) , Picker/Packer (10) , Operations Manager (9) , Associate (8) , Sales (5) , Account Manager (4) , Human Resources (4) , Supervisor (4) , Anonymous (3) , Corporate Recruiter (3) , Forklift Operator (3)

What are the pros of working at ShipMonk according to real employee reviews?

"Very easy and good pay" ((in 17 reviews)); "Nice people but see below cons for more context" ((in 17 reviews)); "Challenging environment, exposure to a lot of different parts of the business, great culture" ((in 17 reviews)); "The coworkers are great, and it’s easy to connect with them as you’re all going through the same thing as other reviews have stated." ((in 10 reviews)); "Team is great!" ((in 8 reviews))

What are the cons of working at ShipMonk according to real employee reviews?

"There are no benefits for being exemplary in your duties." ((in 11 reviews)); "There's a long list of cons: bad managers, micro managing, fire drills, terrible expense policies for frequent required travel, generally traveling to put out fires, fighting among the various departments: customer success, account management, operations, and logistics." ((in 7 reviews)); "Salary is good but not the most competitive." ((in 6 reviews)); "Long hours and physical work" ((in 6 reviews)); "leadership is awful" ((in 5 reviews))

What are employees saying about ShipMonk layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ShipMonk layoffs and their outlook for job security at ShipMonk in 2026.

What are the top reviewed ShipMonk locations?

Fort Lauderdale , San Bernardino , Pittston , Las Vegas , Fort Worth , Dayton , Deerfield Beach , Boca Raton , Florida City , Newark , New York , Raleigh , Los Angeles , North Las Vegas , Pittsburgh , Wilkes Barre , Jacksonville , Miami , Pompano Beach , Tamarac , Wilkes-Barre

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ShipMonk

ShipMonk reviews

2.9

43% would recommend to a friend

(302 total reviews)

Kevin Sides

51% approve of CEO

41% positive business outlook

Ratings by category

2.9

Career opportunities

2.8

Culture & values

2.8

Diversity & inclusion

2.8

Work/Life balance

2.7

Senior management

2.7

Compensation and benefits

ShipMonk has an employee rating of 2.9 out of 5 stars, based on 302 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ShipMonk employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

302 reviews

1.0

Feb 12, 2025

Toxic culture masked with an appealing office

Hr generalist

Recommend

CEO approval

Business Outlook

Pros

I would say the office setup because there's so much cool stuff---however they work you so hard you NEVER--and I mean NEVER get to use it.

Cons

Spend your LONG days walking on eggshells. They manage their employees via negative reinforcement.

2.0

Aug 28, 2024

Too much responsibility for little pay

It support specialist

Recommend

CEO approval

Business Outlook

Pros

Learning Experience, and a great IT Team

Cons

Little pay for the amount of work, a lot of expected overtime, no funding for the department and lack of leadership for more than a year

3.0

Mar 20, 2024

Machine Operator

Machine opertor

Recommend

CEO approval

Business Outlook

Pros

4 day work weeks 3 days off Weekly Pay

Cons

Standard 40 hrs per week May be some wiggle room for overtime

Viewing 55 - 57 of 302 Reviews

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Jobs at ShipMonk

Sr. Fulfillment Consultant

Sr. Customer Service Representative

Enterprise Fulfillment Consultant

Customer Service Representative