ShipMonk reviews

2.9

43% would recommend to a friend

(302 total reviews)
avatar

Kevin Sides

51% approve of CEO

41% positive business outlook

ShipMonk has an employee rating of 2.9 out of 5 stars, based on 302 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ShipMonk employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

302 reviews
2.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

HR is useless. No shade. I'm still trying to figure out what their purpose outside of mass hiring people and barely explaining their rights to them is. They’re barely onsite and when they are its for a maximum of three hours. If you need to call out good luck getting them to answer. Good at responding to emails late. They say email is the best way to contact them and that's a boldfaced lie, because they don’t answer them in a timely manner. Don't bother calling the hr number either because literally no one will pick up

Cons

When you are hired on, they will advertise a four day work schedule but by week 3 or 4 will start adding what they call mandatory overtime or MOT days that you will be forced to work. If you miss them or try to get out of it you will accrue attendance points or potentially get fired. If you even try to ask them to shorten your schedule they will not do it. The mandatory overtime is how they bypass tax laws so they get extra labor but you won't get extra money. They change “supervisors” like underwear. Every 4 weeks or so, someone new is coming around micromanaging. The interview process is unserious. They take you to the side of the warehouse floor and ask you questions at a desk. You either get the stumpy tattooed one or the oaf with wide jeans will ask you basic questions about your background (like if you have felonies, been arrested etc) and if you worked in a warehouse before. Basic interview process.

5.0
Jul 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Working at ShipMonk has set the standard for what a corporate job SHOULD look like. ShipMonk shows their employees they care by allowing us to work from home not one, but TWO days a week (Wednesday & Friday). ShipMonk also provides their employees with unlimited PTO... that they ACTUALLY uphold. Not only are the perks great, but the people I get to work with on my 3 in person days are nothing short of amazing. ShipMonk truly builds a positive office culture for their staff members.

Cons

The salary is really low.

Viewing 52 - 54 of 302 Reviews

Glassdoor has 320 ShipMonk reviews submitted anonymously by ShipMonk employees. Read employee reviews and ratings on Glassdoor to decide if ShipMonk is right for you.