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      ShipMonk

      Engaged Employer

      ShipMonk reviews

      2.9

      43% would recommend to a friend

      (301 total reviews)
      avatar

      Kevin Sides

      51% approve of CEO

      41% positive business outlook

      Ratings by category

      2.9

      Career opportunities

      2.8

      Culture & values

      2.8

      Diversity & inclusion

      2.8

      Work/Life balance

      2.7

      Senior management

      2.7

      Compensation and benefits

      ShipMonk has an employee rating of 2.9 out of 5 stars, based on 301 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ShipMonk employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      301 reviews
      2.0
      Mar 15, 2023

      A Department With No Diversity

      Client experience
      Recommend
      CEO approval
      Business Outlook

      Pros

      The other "Happiness Engineers" are helpful and they all understand that we have to look out for each other since management isn't very helpful.

      Cons

      The leadership team in CX has no diversity. Huge red flag considering that they are leading a team that is diverse. They are passive aggressive and display micro aggressions frequently. The combining of 2 companies (ShipMonk and Ruby Has) has been a disaster. They allowed the leadership from the failing company (RH) to come in and lead us with great biases and ignorance. We also all found out that how much you're paid is related to your gender, race, and age here. Unbelievable in 2023. The minorities at all levels make the least.

      1.0
      Apr 7, 2021

      Worst Boss Ever - BULLY

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The training was great, the CEO seems to be on to something, but below him, they don't know how to convey his vision.

      Cons

      Beyond training, the culture is toxic, the leader of the department is a bully. Change your culture if you want your salespeople to love your product and sell it. Stop beating down your team.

      1.0
      Feb 26, 2026

      Choose another 3PL

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      little to none, cool product just crappy company and leadership to work for

      Cons

      Salary super low for industry and sales. Other positions with same title are making 75K+. they will pay you bottom dollar and treat you like it - unless you like pizza parties Just made sales staff sign a 2 year non compete contract which they enfore, bars you from working in the industry to scare you into staying and accepting low pay. So why accept low pay and no industry growth? Leadership is all over the place. Everyone doing different processes no streamline.

      Viewing 49 - 51 of 301 Reviews
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      ReviewsShipMonk reviews

      Glassdoor has 319 ShipMonk reviews submitted anonymously by ShipMonk employees. Read employee reviews and ratings on Glassdoor to decide if ShipMonk is right for you.