Does ShipMonk pay their employees well?

According to anonymously submitted Glassdoor reviews, ShipMonk employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at ShipMonk. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ShipMonk?

43% of ShipMonk employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ShipMonk 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ShipMonk?

Warehouse Associate (36) , Happiness Engineer (16) , Operations Supervisor (12) , Warehouse Worker (12) , Sales Development Representative (SDR) (11) , Picker/Packer (10) , Operations Manager (9) , Associate (8) , Sales (5) , Account Manager (4) , Human Resources (4) , Supervisor (4) , Anonymous (3) , Corporate Recruiter (3) , Forklift Operator (3)

What are the pros of working at ShipMonk according to real employee reviews?

"Very easy and good pay" ((in 23 reviews)); "Challenging environment, exposure to a lot of different parts of the business, great culture" ((in 17 reviews)); "Awesome people to work with!" ((in 13 reviews)); "Professional & friendly coworkers" ((in 11 reviews)); "Team is great!" ((in 9 reviews))

What are the cons of working at ShipMonk according to real employee reviews?

"There are no benefits for being exemplary in your duties." ((in 11 reviews)); "There's a long list of cons: bad managers, micro managing, fire drills, terrible expense policies for frequent required travel, generally traveling to put out fires, fighting among the various departments: customer success, account management, operations, and logistics." ((in 7 reviews)); "Long hours and physical work" ((in 7 reviews)); "Poor communication, especially across teams" ((in 6 reviews)); "leadership is awful" ((in 5 reviews))

What are employees saying about ShipMonk layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ShipMonk layoffs and their outlook for job security at ShipMonk in 2026.

What are the top reviewed ShipMonk locations?

Fort Lauderdale , San Bernardino , Pittston , Las Vegas , Fort Worth , Dayton , Deerfield Beach , Boca Raton , Florida City , Newark , New York , Raleigh , Los Angeles , North Las Vegas , Pittsburgh , Wilkes Barre , Jacksonville , Miami , Pompano Beach , Tamarac , Wilkes-Barre

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ShipMonk

ShipMonk reviews

2.9

43% would recommend to a friend

(302 total reviews)

Kevin Sides

51% approve of CEO

41% positive business outlook

Ratings by category

2.9

Career opportunities

2.8

Culture & values

2.8

Diversity & inclusion

2.8

Work/Life balance

2.7

Senior management

2.7

Compensation and benefits

ShipMonk has an employee rating of 2.9 out of 5 stars, based on 302 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ShipMonk employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

302 reviews

3.0

Dec 5, 2021

Disorganized Organization

Customer happiness engineer

Recommend

CEO approval

Business Outlook

Pros

Friendly teams, nice office, lots of autonomy and flexibility on the job

Cons

Underpaid, support is rapidly expanding and limiting promotions from within, understaffed in my specific department, carrying the workload of two HEs

1.0

Nov 11, 2021

Great employees, terrible management!

Senior customer service representative

Recommend

CEO approval

Business Outlook

Pros

Employees are helpful and welcoming, free food/coffee, gym, arcade, benefits, and the company is growing.

Cons

The whole customer service management is terrible. No structured training for new hires, therefore nobody knows their roles, high stress, overworked for little pay, and a high employee turnover.

4.0

Apr 29, 2021

Shabang

Associate

Recommend

CEO approval

Business Outlook

Pros

Great work environment with awesome energy.

Cons

In need of more restrooms!

Viewing 70 - 72 of 302 Reviews

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Jobs at ShipMonk

Sr. Fulfillment Consultant

Sr. Customer Service Representative

Enterprise Fulfillment Consultant