Does ShipMonk pay their employees well?

According to anonymously submitted Glassdoor reviews, ShipMonk employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at ShipMonk. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ShipMonk?

43% of ShipMonk employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ShipMonk 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ShipMonk?

Warehouse Associate (36) , Happiness Engineer (16) , Operations Supervisor (12) , Warehouse Worker (12) , Sales Development Representative (SDR) (11) , Picker/Packer (10) , Operations Manager (9) , Associate (8) , Sales (5) , Account Manager (4) , Human Resources (4) , Manager (4) , Supervisor (4) , Anonymous (3) , Corporate Recruiter (3)

What are the pros of working at ShipMonk according to real employee reviews?

"Very easy and good pay" ((in 18 reviews)); "Good people to work for." ((in 17 reviews)); "Challenging environment, exposure to a lot of different parts of the business, great culture" ((in 15 reviews)); "The coworkers are great, and it’s easy to connect with them as you’re all going through the same thing as other reviews have stated." ((in 9 reviews)); "Good Teams" ((in 9 reviews))

What are the cons of working at ShipMonk according to real employee reviews?

"There are no benefits for being exemplary in your duties." ((in 11 reviews)); "There's a long list of cons: bad managers, micro managing, fire drills, terrible expense policies for frequent required travel, generally traveling to put out fires, fighting among the various departments: customer success, account management, operations, and logistics." ((in 7 reviews)); "Long hours and physical work" ((in 6 reviews)); "Poor communication, especially across teams" ((in 6 reviews)); "Training is horrible and they don't value the people who are good." ((in 5 reviews))

What are employees saying about ShipMonk layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ShipMonk layoffs and their outlook for job security at ShipMonk in 2026.

What are the top reviewed ShipMonk locations?

Fort Lauderdale , San Bernardino , Pittston , Las Vegas , Fort Worth , Dayton , Deerfield Beach , Boca Raton , Newark , New York , Raleigh , Los Angeles , North Las Vegas , Pittsburgh , Wilkes Barre , Jacksonville , Miami , Pompano Beach , Florida City , Tamarac , Wilkes-Barre

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ShipMonk

ShipMonk reviews

2.9

43% would recommend to a friend

(303 total reviews)

Kevin Sides

51% approve of CEO

41% positive business outlook

Ratings by category

2.9

Career opportunities

2.8

Culture & values

2.8

Diversity & inclusion

2.8

Work/Life balance

2.7

Senior management

2.7

Compensation and benefits

ShipMonk has an employee rating of 2.9 out of 5 stars, based on 303 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ShipMonk employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

303 reviews

4.0

Jul 20, 2026

Lots of opportunities in a fast-paced environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fantastic people to work with Company is in growth mode Fast-paced A lot of opportunity to make change happen. This isn't a place where you hear "that's how we've always done it, so you can't try something new." A lot of growth opportunity. There are a lot of people at this company who started in one role or department and have grown into other areas of the company. ShipMonk has a start-up mentality with the resources of a larger company.

Cons

If you don't love a fast-pace of operating in an industry that is constantly changing, you probably won't like ShipMonk. If you're not comfortable with learning as you go and figuring things out on the job, you probably won't like ShipMonk.

1.0

Jul 20, 2026

Not Recommended

Manager

Recommend

CEO approval

Business Outlook

Pros

Decent pay but comes with very little other benefits

Cons

Inexperienced leadership Chaotic environment Ever changing priorities People leave left and right, highest attrition ever seen

3.0

Jul 10, 2026

Leadership experience but disorganization in the warehouse

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Experience in leading team and collaborating with different departments to achieve KPI metric goals.

Cons

Disorganized in several different aspects of the warehouse.

Viewing 85 - 87 of 303 Reviews

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Jobs at ShipMonk

Seasonal FT (Day Shift) Warehouse Associate - Start $16/hr & Weekly Pay

Seasonal FT Warehouse Associate - Start $14/hr & Weekly Pay

Customer Service Representative

Seasonal FT Warehouse Associate - Start $16/hr & Weekly Pay

Sr. Customer Service Representative