Does ShipMonk pay their employees well?

According to anonymously submitted Glassdoor reviews, ShipMonk employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at ShipMonk. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ShipMonk?

43% of ShipMonk employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ShipMonk 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ShipMonk?

Warehouse Associate (36) , Happiness Engineer (16) , Operations Supervisor (12) , Warehouse Worker (12) , Sales Development Representative (SDR) (11) , Picker/Packer (10) , Operations Manager (9) , Associate (8) , Sales (5) , Account Manager (4) , Human Resources (4) , Manager (4) , Supervisor (4) , Anonymous (3) , Corporate Recruiter (3)

What are the pros of working at ShipMonk according to real employee reviews?

"Very easy and good pay" ((in 18 reviews)); "Good people to work for." ((in 17 reviews)); "Challenging environment, exposure to a lot of different parts of the business, great culture" ((in 15 reviews)); "The coworkers are great, and it’s easy to connect with them as you’re all going through the same thing as other reviews have stated." ((in 9 reviews)); "Good Teams" ((in 9 reviews))

What are the cons of working at ShipMonk according to real employee reviews?

"There are no benefits for being exemplary in your duties." ((in 11 reviews)); "There's a long list of cons: bad managers, micro managing, fire drills, terrible expense policies for frequent required travel, generally traveling to put out fires, fighting among the various departments: customer success, account management, operations, and logistics." ((in 7 reviews)); "Long hours and physical work" ((in 6 reviews)); "Poor communication, especially across teams" ((in 6 reviews)); "Training is horrible and they don't value the people who are good." ((in 5 reviews))

What are employees saying about ShipMonk layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ShipMonk layoffs and their outlook for job security at ShipMonk in 2026.

What are the top reviewed ShipMonk locations?

Fort Lauderdale , San Bernardino , Pittston , Las Vegas , Fort Worth , Dayton , Deerfield Beach , Boca Raton , Newark , New York , Raleigh , Los Angeles , North Las Vegas , Pittsburgh , Wilkes Barre , Jacksonville , Miami , Pompano Beach , Florida City , Tamarac , Wilkes-Barre

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ShipMonk

ShipMonk reviews

2.9

43% would recommend to a friend

(303 total reviews)

Kevin Sides

51% approve of CEO

41% positive business outlook

Ratings by category

2.9

Career opportunities

2.8

Culture & values

2.8

Diversity & inclusion

2.8

Work/Life balance

2.7

Senior management

2.7

Compensation and benefits

ShipMonk has an employee rating of 2.9 out of 5 stars, based on 303 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ShipMonk employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

303 reviews

5.0

Oct 17, 2023

Fast-paced, high-growth opportunities!

Recruiting manager

Recommend

CEO approval

Business Outlook

Pros

Collaborative environment, lots of room for growth.

Cons

None! Working here is very rewarding.

5.0

Oct 17, 2023

ShipMonk

Corporate recruiter

Recommend

CEO approval

Business Outlook

Pros

Good people Growth potential Strong Management

Cons

I have no cons for the company.

1.0

Oct 12, 2023

CX is considered disposable and replaceable

Customer service (csr)

Recommend

CEO approval

Business Outlook

Pros

unlimited paid time off is cool when they let you take it

Cons

leadership is awful - unrealistic expectations of workloads and they don't understand what the job really is and they do not bother to learn what the company does. You won't be able to help most of your customers because nobody seems to care about their problems except for you. When they close you will get blamed even though you told your leaders a bunch of times what the problems were. Training is horrible and they don't value the people who are good. They treat everybody like you're lucky to have a job there when there's so many better paying jobs with less stress out there. Management and leadership changes every few months so you're always dealing with bosses you have to train cause you know more than them.

Viewing 97 - 99 of 303 Reviews

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Jobs at ShipMonk

Seasonal FT (Day Shift) Warehouse Associate - Start $16/hr & Weekly Pay

Seasonal FT Warehouse Associate - Start $14/hr & Weekly Pay

Customer Service Representative

Seasonal FT Warehouse Associate - Start $16/hr & Weekly Pay

Seasonal FT Warehouse Associate - Start $16/hr & Weekly Pay