Does ShipMonk pay their employees well?

According to anonymously submitted Glassdoor reviews, ShipMonk employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at ShipMonk. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ShipMonk?

43% of ShipMonk employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ShipMonk 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ShipMonk?

Warehouse Associate (36) , Happiness Engineer (16) , Operations Supervisor (12) , Warehouse Worker (12) , Sales Development Representative (SDR) (11) , Picker/Packer (10) , Operations Manager (9) , Associate (8) , Sales (5) , Account Manager (4) , Human Resources (4) , Supervisor (4) , Anonymous (3) , Corporate Recruiter (3) , Forklift Operator (3)

What are the pros of working at ShipMonk according to real employee reviews?

"Very easy and good pay" ((in 22 reviews)); "Good people to work with." ((in 16 reviews)); "Challenging environment, exposure to a lot of different parts of the business, great culture" ((in 15 reviews)); "Professional & friendly coworkers" ((in 10 reviews)); "Team is great!" ((in 8 reviews))

What are the cons of working at ShipMonk according to real employee reviews?

"There are no benefits for being exemplary in your duties." ((in 11 reviews)); "Long hours and physical work" ((in 8 reviews)); "There's a long list of cons: bad managers, micro managing, fire drills, terrible expense policies for frequent required travel, generally traveling to put out fires, fighting among the various departments: customer success, account management, operations, and logistics." ((in 7 reviews)); "poor training, poor management, lots of wasted time, no response to texts or emails, they create a 'kiss butt' culture." ((in 7 reviews)); "Poor communication, especially across teams" ((in 6 reviews))

What are employees saying about ShipMonk layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ShipMonk layoffs and their outlook for job security at ShipMonk in 2026.

What are the top reviewed ShipMonk locations?

Fort Lauderdale , San Bernardino , Pittston , Las Vegas , Fort Worth , Dayton , Deerfield Beach , Boca Raton , Newark , New York , Raleigh , Los Angeles , North Las Vegas , Pittsburgh , Wilkes Barre , Jacksonville , Miami , Pompano Beach , Florida City , Tamarac , Wilkes-Barre

ShipMonk reviews

2.9

43% would recommend to a friend

(301 total reviews)

Kevin Sides

51% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (301 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ShipMonk has an employee rating of 2.9 out of 5 stars, based on 301 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ShipMonk employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

301 reviews

5.0

Jul 30, 2025

A Workplace That Actually Cares About Their Employees

Marketing development representative

Recommend

CEO approval

Business Outlook

Pros

Working at ShipMonk has set the standard for what a corporate job SHOULD look like. ShipMonk shows their employees they care by allowing us to work from home not one, but TWO days a week (Wednesday & Friday). ShipMonk also provides their employees with unlimited PTO... that they ACTUALLY uphold. Not only are the perks great, but the people I get to work with on my 3 in person days are nothing short of amazing. ShipMonk truly builds a positive office culture for their staff members.

Cons

The salary is really low.

5.0

Jul 29, 2025

Highly Recommend ShipMonk: A True Growth Partner!

Vice president

Recommend

CEO approval

Business Outlook

Pros

-People-First Culture & Top Talent: ShipMonk truly leads with its "People Make ShipMonk" core value. The company boasts excellent talent across all teams, and the Executive Leadership Team is comprised of rockstars from the industry and seasoned e-commerce experts. -Strong Employee Development & Benefits: There's a strong emphasis on promoting from within and growing and developing team members. The company offers great benefits, including unlimited PTO, 401k, comprehensive health, vision, and dental insurance, and paid holidays. -Exceptional, Personalized Support: Despite their global scale, ShipMonk maintains a "mom and pop" feel. Their dedicated, onsite support teams treat merchants like family, truly embodying their "merchant-first" value. -Committed to Long-Term Success: Their significant annual investment in research and development clearly shows their dedication to sustainable growth and to continuously evolving their technology and services to meet future merchant needs. It feels like a partner you can truly plant roots with.

Cons

Excellent organization to work for, no Cons. Great environment to grow and develop your career.

1.0

Jul 8, 2025

Run

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Fast growing - Startup culture

Cons

- Bro house with toxic masculinity - Led by college grads who never worked anywhere else so have no clue about corporate culture - No job security. You can be fired for no reason if you are not bff of the founders - Cheap Monk - it says it all - Shady business

Viewing 22 - 24 of 301 Reviews

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ShipMonk reviews

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Reviews by job title

A Workplace That Actually Cares About Their Employees

Highly Recommend ShipMonk: A True Growth Partner!

Run

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