Does ShipMonk pay their employees well?

According to anonymously submitted Glassdoor reviews, ShipMonk employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at ShipMonk. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ShipMonk?

43% of ShipMonk employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ShipMonk 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ShipMonk?

Warehouse Associate (36) , Happiness Engineer (16) , Operations Supervisor (12) , Warehouse Worker (12) , Sales Development Representative (SDR) (11) , Picker/Packer (10) , Operations Manager (9) , Associate (8) , Sales (5) , Account Manager (4) , Human Resources (4) , Supervisor (4) , Anonymous (3) , Corporate Recruiter (3) , Forklift Operator (3)

What are the pros of working at ShipMonk according to real employee reviews?

"Very easy and good pay" ((in 23 reviews)); "Challenging environment, exposure to a lot of different parts of the business, great culture" ((in 17 reviews)); "Awesome people to work with!" ((in 13 reviews)); "Professional & friendly coworkers" ((in 11 reviews)); "Team is great!" ((in 9 reviews))

What are the cons of working at ShipMonk according to real employee reviews?

"There are no benefits for being exemplary in your duties." ((in 11 reviews)); "There's a long list of cons: bad managers, micro managing, fire drills, terrible expense policies for frequent required travel, generally traveling to put out fires, fighting among the various departments: customer success, account management, operations, and logistics." ((in 7 reviews)); "Long hours and physical work" ((in 7 reviews)); "Poor communication, especially across teams" ((in 6 reviews)); "leadership is awful" ((in 5 reviews))

What are employees saying about ShipMonk layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ShipMonk layoffs and their outlook for job security at ShipMonk in 2026.

What are the top reviewed ShipMonk locations?

Fort Lauderdale , San Bernardino , Pittston , Las Vegas , Fort Worth , Dayton , Deerfield Beach , Boca Raton , Florida City , Newark , New York , Raleigh , Los Angeles , North Las Vegas , Pittsburgh , Wilkes Barre , Jacksonville , Miami , Pompano Beach , Tamarac , Wilkes-Barre

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ShipMonk

ShipMonk reviews

2.9

43% would recommend to a friend

(302 total reviews)

Kevin Sides

51% approve of CEO

41% positive business outlook

Ratings by category

2.9

Career opportunities

2.8

Culture & values

2.8

Diversity & inclusion

2.8

Work/Life balance

2.7

Senior management

2.7

Compensation and benefits

ShipMonk has an employee rating of 2.9 out of 5 stars, based on 302 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ShipMonk employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

302 reviews

1.0

Dec 23, 2020

how much are you willing to 'suck up'?

General warehouse associate

Recommend

CEO approval

Business Outlook

Pros

the pay is not bad, (if you're willing to deal with the frustration involved with having to learn everything on your own.)

Cons

poor training, poor management, lots of wasted time, no response to texts or emails, they create a 'kiss butt' culture.

2.0

Dec 22, 2020

Doesn't pay employees on time

Picker

Recommend

CEO approval

Business Outlook

Pros

Quick paced, lots of work and overtime

Cons

HR sucks, Payroll sucks. They don't pay us on time and there's errors on checks.

5.0

Dec 21, 2020

Great place to work

Warehouse worker

Recommend

CEO approval

Business Outlook

Pros

Great pay and great environment

Cons

No downside to working at ship Monk

Viewing 259 - 261 of 302 Reviews

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Jobs at ShipMonk

Sr. Customer Service Representative

Customer Service Representative

Sr. Customer Service Representative

Merchant Success Manager

Seasonal FT Warehouse Associate - Start $16/hr & Weekly Pay