Does ShipperHQ pay their employees well?

According to anonymously submitted Glassdoor reviews, ShipperHQ employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at ShipperHQ. This rating has improved by 17% over the last 12 months.

How satisfied are employees working at ShipperHQ?

35% of ShipperHQ employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ShipperHQ 2.9 out of 5 for work life balance, 2.5 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at ShipperHQ?

Account Executive (3) , Account Manager (2) , Manager (2) , Sales (2) , Software Engineer (2) , Specialist (2) , Technical Support Engineer (2)

What are the pros of working at ShipperHQ according to real employee reviews?

"decent pay" ((in 4 reviews)); "Good opportunities for upward mobility, great training, very supportive leadership, big emphasis on work/life balance." ((in 3 reviews)); "Colleagues were friendly, approachable, and consistently willing to assist one another, creating a workplace that was both positive and productive." ((in 3 reviews)); "Decent benefits" ((in 3 reviews)); "Plenty of opportunity to learn." ((in 2 reviews))

What are the cons of working at ShipperHQ according to real employee reviews?

"Most managers don’t last more than a few months, so inevitably, you’ll end up reporting to the CEO." ((in 4 reviews)); "Jo fosters a culture of fear and instability, openly badmouthing employees who leave—or even those on PTO." ((in 3 reviews)); "As a remote worker can mean you don't get full team visibility and peer to peer learning." ((in 3 reviews))

What are employees saying about ShipperHQ layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ShipperHQ layoffs and their outlook for job security at ShipperHQ in 2026.

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ShipperHQ

ShipperHQ reviews

2.5

35% would recommend to a friend

(47 total reviews)

38% positive business outlook

Ratings by category

2.9

Work/Life balance

2.8

Diversity & inclusion

2.8

Compensation and benefits

2.6

Career opportunities

2.5

Culture & values

2.4

Senior management

ShipperHQ has an employee rating of 2.5 out of 5 stars, based on 47 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ShipperHQ employee rating is 35% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

47 reviews

5.0

Sep 21, 2021

Best place to work

Senior account executive

Recommend

CEO approval

Business Outlook

Pros

ShipperHQ lives by its core values and leads by example!

Cons

No cons at ShipperHQ, the team and leadership are all on the same page with the same mindset of success!

4.0

Jan 14, 2021

Never a dull moment!

Account executive

Recommend

CEO approval

Business Outlook

Pros

ShipperHQ is not your typical sales organization, it's a smaller team of people who work together to solve real-world problems for merchants. The CEO is great and very involved in the company. Great PTO policy!

Cons

If you aren't good at self directed learning or find it difficult to grasp more technical concepts, this might not be the role for you. But, if you enjoy really digging in and doing the work, it's a place that will reward your efforts. Sometimes management isn't super clear on expectations.

5.0

Jan 14, 2021

Great Product, Excellent Culture, Fun Team!

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good opportunities for upward mobility, great training, very supportive leadership, big emphasis on work/life balance.

Cons

There is a bit of a learning curve to become comfortable understanding everything the product can do. So you need to be prepared to learn a lot.

Viewing 37 - 39 of 47 Reviews

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Jobs at ShipperHQ

Chief Technology Officer

Quality Engineer Lead- Austin, Texas

Principal Site Reliability Engineer - Austin, Texas