This is easily the worst place I've ever worked. Karen the CEO is frequently mean and cruel. During company wide meetings she would exclaim that she could have sold the company years ago for millions of dollars but chose not to because of how much she "cares." She micromanages everything and expects employees to complete impossible requests. She frequently mocks employees in public settings and laughs it off with a "don't be so sensitive" attitude. It was never constructive, just mean. Turnover is super high because working conditions are so poor, and those who have remained at the company for years are Karen's favorites and insulated because they'll say yes to anything crazy she comes up with. Here's the best example I can think of how much of a dumpster fire this company is. Take a look at the "ShipperHQ - For The Cupcake Bakers & Roller Skate Makers" video on their youtube video. Imagine how much time, money, and effort was spent buying/fixing up that truck, the film crew, recording a song, and running around Austin with employees only to get 910 views in 10 months (as of right now). Who is this video for? Did it help drive new customer acquisition or was it a vanity project to keep the CEO happy for another day?