Shutterfly reviews

3.1

45% would recommend to a friend

(1,239 total reviews)
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Emily Whittaker

8% approve of CEO

33% positive business outlook

Shutterfly has an employee rating of 3.1 out of 5 stars, based on 1,239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shutterfly employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Oct 12, 2023

Rapidly deteriorating work place. Prepping for sale or going public

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free print products if you pay shipping. Had a high quality team before latest cuts.

Cons

No raises, promotions or bonuses for the last few years. Cuts and downsizing for 4+ quarters in a row. Management focused on selling employees on doing more with less and finding reasons other than compensation to stay. Management often times makes short sighted plans in effort to save money now at the expense of costing 2x or more to fix later. Engineering has been nearly completely moved off shore. Most scrum and project managers actively try to make projects more confusing and take longer by passing bad or outdated information to teams and management.

1.0
Aug 12, 2023
Recommend
CEO approval
Business Outlook

Pros

The company parties were fun.

Cons

We were expected to work 12 hour days 6 to 7 days a week during the holidays. My last holiday season there, they let go of about 90% of the customer service staff the weekend before Christmas because they wanted to hire offshore. We didn’t even get any notice. Just pulled into the manager’s office one night, one by one and told to sign a severance package because they were going a different route.

2.0
Mar 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Diversity is one of the main values of the company

Cons

Even with what was good initial diversity, the culture on creative teams became patchy and superficial. With the ever present threat of layoffs (which happened several times) people do not feel communal past a certain point. I heard the term "Minnesota nice" used a lot to describe the culture which isn't actually a compliment. I also saw new upper managment hiring amplify the middle-aged, white, west coast, and male pattern of business which seemed to narrow the company culture in my time there. A lot of talent was jumping ship. For a year and a half we kept hoping it would stabalize but did not see that happen. The Shutterfly system of HR was the least helpful one I'd encountered. It seemed to serve employees up the ladder rather than the majority of regular employees in my group. Bad apples were allowed to do a considerable amount of damage compared to my experience at previous companies. I believe this was another reason good talkent went elseware.

Viewing 184 - 186 of 1,239 Reviews

Glassdoor has 1,412 Shutterfly reviews submitted anonymously by Shutterfly employees. Read employee reviews and ratings on Glassdoor to decide if Shutterfly is right for you.