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Signature Performance

Engaged Employer

Signature Performance Customer Service (CSR) reviews

3.8

60% would recommend to a friend

(26 total reviews)
avatar

Allen Fredrickson

61% approve of CEO

41% positive business outlook

Customer Service (CSR) employees have rated Signature Performance with 3.8 out of 5 stars, based on 26 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Signature Performance is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

26 reviews
4.0
Feb 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Manager treated like a person not a number

Cons

Some of the expectations are unrealistic

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Signature Performance Response
2mo
At Signature Performance, we are passionate about advancing our mission of improving the health of our clients’ business and making the lives of the people we work with better. In order to achieve our goal of lowering healthcare administrative costs in the United States, we will do everything possible to maximize productivity and performance for our clients. We would love to visit with you further about your concerns. Feel free to reach out to info@signatureperformance.com with any questions you may have regarding performance expectations.
2.0
Sep 1, 2025

Ok

Recommend
CEO approval
Business Outlook

Pros

remote, pay, helping veterans, family members

Cons

overnight shift, no sleep, lack of interaction

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Signature Performance Response
9mo
Thank you for taking the time to provide feedback. We're sorry to hear that your work schedule did not align well with your personal schedule. If you would like to provide any further feedback about how we can boost enagement among our overnight Associates, please email us at info@signatureperformance.com.
Viewing 4 - 6 of 26 Reviews

Glassdoor has 162 Signature Performance reviews submitted anonymously by Signature Performance employees. Read employee reviews and ratings on Glassdoor to decide if Signature Performance is right for you.