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      Signet Jewelers

      Engaged Employer

      Signet Jewelers reviews

      4.0

      72% would recommend to a friend

      (2,604 total reviews)
      avatar

      J.K. Symancyk

      86% approve of CEO

      65% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      3.8

      Compensation and benefits

      Signet Jewelers has an employee rating of 4.0 out of 5 stars, based on 2,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Signet Jewelers employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Aug 15, 2021

      Headed Downhill

      Bench jeweler
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training and coaching of a trade, tools and work environment are in good shape. Good training processes and room for advancement under the right management.

      Cons

      Mandatory overtime has become out of control. No work life balance. Shops are open retail hours even though there is no need for late closing. Bonuses have gone down. Incentives are being taken away while goals are raised. Overall they are taking a lot more than they are willing to give.

      1.0
      Jun 24, 2021

      It's a cult

      Strategic sourcing analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The cafeteria has good food.

      Cons

      The culture here is that of a big brother cult. You will be judged on every aspect of your appearance, down to the pace you walk through the building. Employees that work in the vault/distribution center are treated like second class citizens. There is systemic sexual harassment at the jewelry stores across the United States. The Sourcing department is a disaster. Sourcing managers are completely inexperienced and project their insecurities onto the team and then blame them for it. The Sourcing department had near 100% turn over in 2018-2019. Skill and merit is not rewarded, only brown nosing. Pay is bad, benefits are worse. No 401k in the first year of employment because they know turn over is high. You will frequently see employees leaving at the end of the day in tears. They had no foresight to adapt to modern day e-commerce and had no ability to buy jewelery online until 2020. They paid the price for this. Believe all the negative press you see on Signet, it's all true.

      avatar
      Signet Jewelers Response
      5y
      Thank you for your time in writing a review. In the spirit of transparency, we encourage all team members – past and present – to share their thoughts on the employee experience we offer. We routinely monitor our reviews so that we can consider and incorporate all feedback into our overall engagement strategy. As a company led by a female CEO, and with women comprising 50% of our Signet Leadership team and 75% of our store management teams, we are disappointed to read that your experience didn't match the high expectations that we set for ourselves in providing every one of our team members the tools, resources and leadership support they need for success. Signet Jewelers is a Great Place to Work® Certified company. Our Purpose of Inspiring Love begins with inspiring each of our team members, as they play an important role in helping to create a world with more love. We believe we can continually improve, and your review will help make our company better. We wish you the best as you move forward. If you would like to discuss specifics, we would appreciate your willingness to provide candid input – please contact employeeexperience@signetjewelers.com to arrange a convenient time.
      1.0
      Jan 28, 2021

      Stressful work. Little pay and work life balance

      Retail sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a job, that's it.

      Cons

      Low pay. Stressful job. No consistent schedule. Work holidays and weekends. College reimbursement is a joke. Don't pay enough to use the employee discount

      Viewing 52 - 54 of 2,604 Reviews
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      ReviewsSignet Jewelers reviews

      Glassdoor has 2,663 Signet Jewelers reviews submitted anonymously by Signet Jewelers employees. Read employee reviews and ratings on Glassdoor to decide if Signet Jewelers is right for you.