Signet Jewelers reviews

4.0

72% would recommend to a friend

(2,604 total reviews)
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J.K. Symancyk

86% approve of CEO

65% positive business outlook

Signet Jewelers has an employee rating of 4.0 out of 5 stars, based on 2,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Signet Jewelers employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
3.0
Apr 25, 2019

Waves at the ocean... up and down

Recommend
CEO approval
Business Outlook

Pros

Large well known brands in the fleet of stores, availability to transfer anywhere in U.S. Great benefits! 401k, Stock, vacation/PTO, etc... Wage increase every year for achievers. Diverse, equal opportunity employer

Cons

Management not properly trained. Many mgrs are hired because they young and "affordable" with some sales knowledge. So many lack proper training and experience. Many mgrs are inadequate and unfit for their job title. Standards are not hard to achieve and fairly calculated but obtaining Credit Applications is almost harassment. Preying on youth, elderly, and incompetent to achieve these (financing) goals is immoral and often illegal. Ton of negative press. Always have to be ready defend your company as it is daily the news. Newer commission structure really hurts new associates. Security has been cut in most stores and crime has risen to an alarming rate. Zero holidays, family life.

1.0
Feb 27, 2019

A Sinking Ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company offers generous benefits, even for new hires. Decent opportunity for growth if you work in the right department.

Cons

Where do I even begin? Ever since the new upper management took over, it's just getting worse and worse. They claim to care about their employees, but their actions constantly show they do not. It's all a matter of office politics. Your opinion only matters if you are a VP or above. It's amazing how field team members are treated better than the home office employees when it comes to monetary incentives.

3.0
Jan 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Generally good culture and decent pay for the region. Good benefits for Directors and above. Nice Midwestern people

Cons

Old guard still holding the company back. The new management says the right thing, but it is not showing up in action. They cannot see the forest for the trees. Decisions take far too long to make, despite constantly saying "move faster." With retail work life balance is not so great.

Viewing 100 - 102 of 2,604 Reviews

Glassdoor has 2,663 Signet Jewelers reviews submitted anonymously by Signet Jewelers employees. Read employee reviews and ratings on Glassdoor to decide if Signet Jewelers is right for you.