Is Signet Jewelers a good company to work for?

Signet Jewelers has an overall rating of 4.0 out of 5, based on over 2,662 reviews left anonymously by employees. This rating has increased by 8% over the last 12 months. 72% of employees would recommend working at Signet Jewelers to a friend and 65% have a positive outlook for the business. The best reviews about Signet Jewelers have been left by employees working as Sales Representative , District Manager and Director .

Does Signet Jewelers pay their employees well?

According to anonymously submitted Glassdoor reviews, Signet Jewelers employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Signet Jewelers. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Signet Jewelers?

72% of Signet Jewelers employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Signet Jewelers 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Signet Jewelers?

Sales Associate (310) , Store Manager (160) , Assistant Manager (100) , Manager (98) , Jewelry Consultant (81) , Bench Jeweler (52) , Apprentice Jeweler (43) , District Manager (40) , Customer Service Representative (31) , Sales (30) , Director (29) , General Manager (25) , Assistant Store Manager (24) , Jewelry Sales Associate (23) , Retail Sales Associate (23)

What are the pros of working at Signet Jewelers according to real employee reviews?

"Benefits and base pay were good but get ready to sell your soul to the company." ((in 151 reviews)); "Met some really great people and built some meaningful connections during my time there." ((in 143 reviews)); "Training is good" ((in 74 reviews)); "Great team and Pretty Jewelry" ((in 49 reviews)); "Most of my coworkers are great people." ((in 41 reviews))

What are the cons of working at Signet Jewelers according to real employee reviews?

"The pay is low if you consider the way the economy is at the moment." ((in 157 reviews)); "Many unhappy employees in the store due to extremely poor management." ((in 139 reviews)); "No work life balance just " needs of the business " constantly preached" ((in 85 reviews)); "I have seen these managers have affairs and personally known them to have inappropriate contact with their managers and employees." ((in 76 reviews)); "Poor upper management." ((in 66 reviews))

What are employees saying about Signet Jewelers layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Signet Jewelers layoffs and their outlook for job security at Signet Jewelers in 2026.

What are the top reviewed Signet Jewelers locations?

Akron , Dallas , Fairlawn , Irving , New York , Chicago , Coppell , Houston , Cleveland , Atlanta , Charlotte , Orlando , Indianapolis , Columbus , Seattle , Miami , Austin , Jacksonville , Tampa , Boston , San Antonio , Phoenix , Detroit , Louisville , Raleigh , Minneapolis , Nashville , Pittsburgh , Baltimore , Savannah

Signet Jewelers reviews

4.0

72% would recommend to a friend

(2,603 total reviews)

J.K. Symancyk

86% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,603 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Signet Jewelers has an employee rating of 4.0 out of 5 stars, based on 2,603 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Signet Jewelers employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews

2.0

Nov 3, 2008

Unfair Pay for Assistant Manager at Kay Jewelers

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

The reasons to work for this company are the experiences you are able to share with customers. Most of the time happy occassions. Witnessing people who are in love, and chosing jewelry that fits their style. Working with beautiful merchandise. Feeling proud to work in a professional enviornment. And they have great health benefits.

Cons

Working long hard hours. Never having weekends off. Never enjoing the holidays, (because you are always working )Having the job title of a assistant manager and training new employees who make just as much as you or more. Being underpaid, and not able to talk with anyone without getting in trouble about your concerns with it. Feeling brainwashed that you make "good money" Not making any commision as promised. They told me in my interview---don't worry about your hourly--commision is what its all about....yea right....

4.0

Oct 23, 2008

Overall Good company to work for!

Retail sales manager

Recommend

CEO approval

Business Outlook

Pros

There is a lot to learn in the jewlery business when you start but Sterling guids you through the basics of the business and lets you devlelop your own way of selling the items. They pay for all full time employees to become Certified Diamondtologists through DCA. Every year before 4th quarter they fly all managers from stores and repair shops to Florida for a managers conferance. Sterling also has a incentive trip that every full time employee has a oppertunity to go on a week long company paid vaction to a exotic destination.

Cons

Very demanding of your time to prepair for special events that seem to be schedualed every month like VIP events, Remount events, and Prefferd Customer weekends

2.0

Sep 5, 2008

Excellent customer focused retailer but lacking in basic people skills at the home office

Manager

Recommend

CEO approval

Business Outlook

Pros

It's one of the best in a dismal field from which to choose if you need to be in NE Ohio. They do a terrific job of bringing emotion and personal connection to the customer experience. One of the finest retailers I've ever known. Exemplary customer focus. I'm proud of the company's involvement in its charitable programs. Sterling is a good corporate citizen.

Cons

Managers are fine task masters, but lack the ability to generate enthusiasm and commitment. Ironic that its business is about emotion, but middle managmeent does not or cannot make an emotional connection with the employees. It's a real disconnect from how Sterling treats its customers and what its stated core values are . This may be Sterling's greatest opportunity for improvement and achieving its goal of being a world class company. HQ departments are in silo mode, the classic us vs. them mentality. 401(k) plan is pathetic, been under review for more than a year.

Viewing 2596 - 2598 of 2,603 Reviews

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Jobs at Signet Jewelers

Apprentice Jeweler - Signet Jewelers - La Plaza Mall - McAllen, TX

Bench Jeweler - Signet Jewelers - Shops at River Walk - Bakersfield, CA

Apprentice Jeweler - Signet Jewelers - Augusta Mall - Augusta, GA

Bench Jeweler - Signet Jewelers - Winchester Marketplace - San Diego, CA

Apprentice Jeweler - Signet Jewelers - Fountains at Farah - El Paso, TX

Signet Jewelers

Signet Jewelers reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Unfair Pay for Assistant Manager at Kay Jewelers

Overall Good company to work for!

Excellent customer focused retailer but lacking in basic people skills at the home office

Top companies for "Compensation and Benefits" near you

Jobs at Signet Jewelers