Signet Jewelers reviews

4.0

72% would recommend to a friend

(2,603 total reviews)
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J.K. Symancyk

86% approve of CEO

65% positive business outlook

Signet Jewelers has an employee rating of 4.0 out of 5 stars, based on 2,603 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Signet Jewelers employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Jun 24, 2015

Worst Place Ever

Recommend
CEO approval
Business Outlook

Pros

Good discounts on merchandise; Great cafeteria; Beautiful landscaping and pond in the back.

Cons

Sterling is a lace that requires your soul. Family, forget it. If you aren't working 60+hrs and weekends every week of the year, your won't last long. Pay is on the low end of every major employer.

1.0
Jul 2, 2013
Recommend
CEO approval
Business Outlook

Pros

Discount and pay was good

Cons

This company will suck all of your morals out of your before you know it. The pressure to produce is so intense that you forget your principals. You will sell as much as you can to someone that you know should not be buying. You will beg your friends and family to apply for credit just to keep your job. The TV advertizements are so romantic and you would never imagine that the business is so sleezy. I am ashamed of what I did for them to keep my job!!! Check out the sex discrimination law suit going on since 2008. I know that those laidies are telling the truth. I was subject to that as well!! This company has long arms just like the IRS and if you anger them, they are capable of ruining your future with other companies. I was a "big fish" and when I resigned, they created great financial hardshiip for me and my family. It has been four years since I resigned. I was with them for over fifteen years. I found myself visitig a psycologist who told me to resign because they are evil.

1.0
Jul 19, 2024
Recommend
CEO approval
Business Outlook

Pros

The discount is really good and some of the jewelers are cool when they’re not stressed out by management and metrics.

Cons

Worst work experience ever. Management flat lies on hiring, claiming you can “move up as quickly as you want” meanwhile I have proven my skills and have been refused even a bench test. I have a degree in the field, have been soldering for three years and have an actual jewelry portfolio while there are people on the bench who have been working with metal for LESS than six months. Management is unprofessional and tries too hard to be friendly with workers by making jokes at others’ expense. They don’t hold themselves to any standard but expect inhuman numbers from their workers. By the time you have a second to practice repairs, all the jewelers are gone for the day so there’s nobody to ask questions or learn from. I also get blamed for jewelers’ shoddy work. Loose stones that fall out in the sonic cleaner? Pits that turn to holes when they touch a polishing wheel? Many jewelers refuse to take responsibility for the mistakes they make while rushing to meet the required metrics they’re threatened with every week.

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Signet Jewelers Response
1y
Thank you for your feedback on your employment experience and for taking the time to write a review. We are sorry to hear that your experience does not match the high expectations we strive to provide all team members. We value your time and welcome the opportunity to speak with you directly. Please email us to coordinate a time that is most convenient for you; employeeexperience@signetjewelers.com
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Glassdoor has 2,662 Signet Jewelers reviews submitted anonymously by Signet Jewelers employees. Read employee reviews and ratings on Glassdoor to decide if Signet Jewelers is right for you.