Simon AI reviews

4.4

75% would recommend to a friend

(79 total reviews)

Jason Davis

87% approve of CEO

72% positive business outlook

Simon AI has an employee rating of 4.4 out of 5 stars, based on 79 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Simon AI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

79 reviews
1.0
Jul 2, 2024

Uncertain future

Recommend
CEO approval
Business Outlook

Pros

Most people are genuinely nice and the pay is okay.

Cons

Leadership is really bad. Instead of improving the product and investing in current paying customers and improving their experience, leadership chooses to build out new products to drive sales. This results in a lot of customer churn and lagging sales due to incomplete products getting rushed. This obviously results in low morale and a need to cut costs. When it comes to cutting costs, instead of turning off some wildly expensive rarely used feature, they choose to fire people. This further decreases morale. The result of these poor decisions is a diminished workforce with terrible morale and a lot of customer churn.

2.0
Aug 3, 2021
Recommend
CEO approval
Business Outlook

Pros

- you will get to learn a lot and gain experience in a lot - some great people who will support and help you learn - unlimited pto & fully paid medical

Cons

The issue is that management cannot possibly grasp that they create a toxic culture that only supports those who blindly agree, never speak up on issues they see and extra points if you are a while male. You have to beg for a promotion else threaten to quit. your job is never what is listed but will include a ton of extra responsibilities that will not be considered as reason to give a promotion, nor considered when you ask for one, but instead seen as "proof of commitment to the vision". You either have to buy into drinking the kool-aid or get gaslit into believe you are the problem. There are pockets of great people, who will keep you sane but none of them are in positions of power. If you do raise problems, HR will not be on your side. HR truly believes if you're going to complain you should just leave, and will never be on the side of the employee. Leadership is unable to build or think strategically, and operates by knee-jerk reactions. Meaning you have to change direction on dine, and months of work can be thrown out the window at any second. Compensation is poor for the actual requirements of the job, you'll be over worked, under compensated and not promoted (unless you check the list from the top). Oh, and if you are a POC I'd be extra wary given that the investment in diversity has had no positive outcome and you will not be treated with respect or have a safe work environment. Minorities have provided ample feedback directly to leadership and HR. This company is looking to appear like it cares, but refuses to take responsibility or action.

avatar
Simon AI Response
4y
We’re sorry your experience was less than great during your time here. A few of our values we strive to embody is that of ownership and learning + development. As a start up, our employees can expect to wear multiple hats and own multiple projects giving them the opportunity to grow within their roles. It’s always our hope that employees see this as a chance to learn and excel at Simon. As a company, we have also learned a lot in the last year. We’ve focused on improving processes, such as our performance management and compensation reviews, to ensure and encourage the growth and development for our employees. We’ve also introduced and implemented a new promotion cycle to further these efforts. When designing these processes, equity and inclusivity are always our top considerations. We are continually looking to improve and build a diverse and inclusive environment for our employees. We appreciate you taking the time to provide this feedback.
3.0
Mar 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Leadership responds to feedback and continues to improve Compensation was decent and there were regular raises and promotions Culture of self-care and learning is genuine

Cons

As an engineer, it often feels like you're just a cog in the machine. We were moved around and tossed on teams without much input. Being laid off is never enjoyable, but waking up to an email saying "today is your last day" is way more impersonal and disrespectful than I would have expected from a company that treated me well throughout my time at Simon. There was no clear rationale behind the layoff - was there poor performance? was there something lacking? In a culture of leaning, I would have expected at least some feedback here. There is a clear lack of diversity in throughout the company, especially within leadership.

Viewing 7 - 9 of 79 Reviews

Glassdoor has 85 Simon AI reviews submitted anonymously by Simon AI employees. Read employee reviews and ratings on Glassdoor to decide if Simon AI is right for you.