Sinch reviews

3.8

71% would recommend to a friend

(448 total reviews)
avatar

Laurinda Pang

71% approve of CEO

55% positive business outlook

Sinch has an employee rating of 3.8 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sinch employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

448 reviews
5.0
Mar 9, 2020

Great company moving in good direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've been working with Sinch for about 7 months on the operations team. They provide paid health care for employees, Human Resource Manager seems really connected to the employees and she listens to the employees needs and concerns. There is really good office moral and they have a multicultural atmosphere which is nice, they provide fully stocked kitchen with drinks and snacks, The CEO Oscar is nice and doesn't act like a big wig that doesn't have time for the little people. Everyone sits out in the open so no one feels out of touch even VP's and CEO.

Cons

Work from home policy could be a little better with the industry and then across the board as it seems the leadership team works a lot more from home than the other employees. The pay could be a little more competitive. We need more space,we are in conference rooms but we do have a plan for a new office to come, but think it could've happen sooner. More US presence on the global leadership team.

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Sinch Response
3y
Hey there! Thank you so much for your feedback. Together, we are open, so, it’s all about the team: being inclusive, respectful, sharing our knowledge and challenging each other.​ We collaborate, have fun, and are stronger together.​ About the cons of your experience, we’re so sorry to hear about it, but again we’re thankful that you brought it to us. If you would like to discuss about it, let us know at peopleexperience@sinch.com
5.0
Mar 4, 2020

Really impressed so far

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I haven't been here for a while but here is what I've noticed which led me to make this review: *Amazing platform full of products that companies actually want to use (and many big ones do) *Tons of support from leadership - they have a clear vision on where they want to go and lots of experience to get us there *Really fun culture full of fun activities for employee engagement and wellness, including FIKA! (look it up) *Benefits are fantastic Honestly I just feel very encouraged and hopeful for the future here.

Cons

*Lots of change management at the moment due to all the acquisitions, and not a ton of brand awareness due to the re-brand but that is temporary IMO

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Sinch Response
3y
Hi! Thank you for taking the time to share your feedback with us. We continuously strive to improve and provide a great experience for Sinchers. We understand your concerns about our organizational processes and policies. Growing to a team of 4,000 in a short space of time means we are continually working on our processes and policies to ensure we make Sinch the best work environment possible, constantly evolving and addressing these challenges with colleagues across the globe. Together, we create an exceptional workplace, so reach us at peopleexperience@sinch.com
3.0
Dec 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Great people and teams, collaborative and authentic culture

Cons

Workload compared to resource is so high, doing a good job feels impossible. Every day is an impossible task. People are exhausted.

Viewing 37 - 39 of 448 Reviews

Glassdoor has 672 Sinch reviews submitted anonymously by Sinch employees. Read employee reviews and ratings on Glassdoor to decide if Sinch is right for you.