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      Sinch

      Engaged Employer

      Sinch reviews

      3.8

      71% would recommend to a friend

      (446 total reviews)
      avatar

      Laurinda Pang

      71% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      Sinch has an employee rating of 3.8 out of 5 stars, based on 446 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sinch employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      446 reviews
      2.0
      May 20, 2024

      Lack of listening to the people in the trenches

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great products and lots of opportunity

      Cons

      Leadership does a great job pretending to listen to the people under them doing the job, but when announcements are made they rarely coincide with what would be best. I am mostly referring to internal strategies and org changes.

      avatar
      Sinch Response
      2y
      Hello! Thank you so much for taking the time to share your experience. We’re happy to hear that you appreciate our great products and the opportunities available at Sinch. It’s our mission to empower our teams to challenge themselves, grow, and dream even bigger. We’re sorry to hear about your negative experience with leadership, particularly regarding internal strategies and organizational changes. We continuously strive to improve our leadership and management practices to create a positive impact for our employees, customers, and the world around us. Your input helps us do better, so don’t hesitate to share more feedback at peopleexperience@sinch.com. Thank you for helping us grow!
      1.0
      Nov 14, 2021

      They don’t pay bonuses on time

      They don’t pay bonuses on time
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not applicable to enter text

      Cons

      They don’t pay bonuses on time. Too busy buying companies and not focusing on current employees

      avatar
      Sinch Response
      4y
      Hi! Thank you for taking the time to share your feedback with us. We are are sorry to hear that you have had a bad experience. After +16 acquisitions, local presence in more than 47 countries, and growing from 500 to +3000 sinchers worldwide in just a few years, we have some growth pains, no doubt about that. On the other hand this also enable a journey where our talents have a lot of possibility to contribute in the continuing building of great company with a great culture. We take your feedback seriously, don´t hesitate to reach out to someone in our team that you trust and feels comfortable to share your input. Thanks again!
      2.0
      Jun 28, 2019

      Putting lipstick on a pig, it is still a pig - changing names does not make a company better

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Relaxed atmosphere , business casual environment Stocked snacks Benefits - Health, Aflac, Fidelity Great "lunch and learns", always appreciate learning about different organizations and how I can contribute - although sinch does not contribute to these financially. Diverse culture - the teams are multicultural and makes working with them fun

      Cons

      Lack of training that comes from management Lack of feedback for growth and self development Work from home days are discouraged , although other tech company promote and offer at least 2 if not more Unlimited PTO is not offered Not enough office space, people are squeezed now into conference rooms to accommodate growth - resolution for this work from home more, and offer a space that has more work tables or work space, and no desks. Great 2020 concept that would eliminate all the chaos and wasted space and moving people around constantly.

      avatar
      Sinch Response
      3y
      Thank you for taking the time to provide us your feedback. We continuously strive to improve and provide a great experience for Sinchers. About the cons of your experience, we’re so sorry to hear about it, but again we’re thankful that you brought it to us. We strive to improve constantly, so feel free to contact us at peopleexperience@sinch.com
      Viewing 13 - 15 of 446 Reviews
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      ReviewsSinch reviews

      Glassdoor has 669 Sinch reviews submitted anonymously by Sinch employees. Read employee reviews and ratings on Glassdoor to decide if Sinch is right for you.